Ranch Hands

Job Description

Job Description

About The Sorrel River Ranch Experience
Sorrel River Ranch aspires to welcome guests and staff into a progressive, authentic community that shares the common passion of living life to its fullest. We’re driven to develop and foster a one-of-a-kind ranch resort experience offering the best quality locally grown food, most unforgettable and enjoyable adventure pursuits, genuine relaxation that restores the mind and body, unique opportunities for bonding with loved ones, and a wealth of experiential education programming with the goal of expanding our collective awareness, understanding, and appreciation of the incredible world we all share.

Position Overview
The Hotel Ranch Hand is a versatile team member who provides cross-department assistance to ensure smooth hotel operations and excellent guest experience. This role supports housekeeping, maintenance, front desk, laundry, and food& beverage as needed. Ideal candidates are flexible, proactive, customer-focused, and skilled in a variety of tasks.

• Position Responsibilities
  • Guest Services / Front Desk Support/ Bellman
    • Greet guests and provide basic customer service when neededAssist with check-ins/outs in busy periods
    • Handle simple guest requests, deliveries (towels, amenities), and room readiness updates
    • Communicate issues or guest concerns to the appropriate department Housekeeping & Laundry Assistance
    • Clean guest rooms and public spaces when assigned
    • Restock housekeeping closets, linens, and supplies
    • Assist with laundry operations: washing, drying, folding, and organizing linens
    • Perform room inspections or help turn rooms during high occupancy
  • Maintenance & Facilities Support
    • Perform basic repairs (lightbulbs, unclog drains, tighten fixtures, touch-up painting)
    • Assist maintenance staff with larger tasks or seasonal projects
    • Monitor property cleanliness, safety, and equipment function
    • Report any major issues to the maintenance department or supervisor
  • Food & Beverage
    • Help set up, restock, and maintain breakfast area or pantry
    • Assist with simple food prep and cleaning tasks
    • Provide excellent service during peak breakfast hours
    • Maintain cleanliness of kitchen, dining area, or lobby seating
  • General Hotel Operations
    • Move furniture, help with event setup, or assist in other departments as requested
    • Maintain storage rooms, back-of-house organization, and supply inventory
    • Support special projects such as deep cleaning or seasonal maintenance
    • Ensure compliance with health, safety, and sanitation standards
    • Comply with attendance rules and be available to work on a regular basis
    • Perform any other job-related duties as assigned

Education/Experience

• High School diploma or equivalent preferred.
• Bartending experience in a hotel or restaurant.
• General knowledge of liquors and wines.
• Must be a minimum of 21 years old.
• Experience upholding service and standards in a fining dining restaurant.
• Food Handlers & Alcohol Awareness Certificate required.
• TOAST, MEWS, POS experience.
• Demonstrate effective verbal and written communication skills.
• Be able to use good judgement, work independently in a multi-task position.
• Must be able work a flexible schedule including days, nights, weekends, and holidays.

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not alreadyhave legal permission to work in the United States will notbe considered. Sorrel River Ranch Resort & Spa is an EqualOpportunity Employer committed to a diverse work culture, M/F/D

 

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