Service Manager/Drive Manager
Team Gillman
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive Service Manager/Drive Manager for our new Volkswagen dealership in the Humble/Kingwood area who is motivated to excel and serious about a true career in this highly competitive industry. As Service Manager/Drive Manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities Conduct daily one-on-one client status meetings with each ASM to identify potential service issues Monitor automotive repair/maintenance to prevent operational delays Work with service director to set departmental objectives Recruit, interview and train service staff Maintain daily sales and production records as prescribed by upper management Review and evaluate service sales performance Staff technical teams related to production requirements Remain current on new products and changes to existing products Maintain department finances within parameters established by upper management Assure proper repair-order flow/maximize productivity Monitor/control all warranty activity to ensure compliance with policies and procedures Adhere to dealership policy on client vehicle care and operation Administer payroll for service staff in cooperation with the payroll department, securing approval from service director and general manager Enforce OSHA requirements, procedures and regulations Conduct performance evaluations Participating in operational planning Maintain the facility and equipment Conduct weekly department meetings/attend weekly manager meetings Education and/or Experience Associate's degree or equivalent from two-year college or technical school; 5 years of related experience; or equivalent combination of education and experience. Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits Full health benefits (medical, dental, vision, life) 401k Retirement savings plan with company match Employee discounts Drug Free Work Environment Equal Opportunity Employer Up to two weeks' vacation #J-18808-Ljbffr Team Gillman
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