Account Manager (Scottsdale, AZ or Austin, TX)

Account Manager (Scottsdale, AZ or Austin, TX) Files.com is the AI‑forward, founder‑led alternative to legacy managed file transfer. It has 4,000+ organizations, #1 on G2 and #1 on Gartner Peer Insights for MFT. We hire builders, operators, and closers to run the work AI can’t. Location: Old Town Scottsdale, AZ or Downtown Austin, TX – no remote. Type: Full‑time. Compensation: $110,000 – $250,000 OTE, split 50% between salary and commissions, equity and premium benefits. The most valuable relationships in enterprise sales aren’t won once – they’re earned again and again. As an Account Manager at Files.com, you’ll own renewals and expansions with Fortune 500s, global brands, and fast‑scaling enterprises that already trust us with mission‑critical workflows. You’ll renew that trust, grow that trust, and turn it into long‑term, multi‑year partnerships. This is not a maintenance role. Account Managers are strategic sellers who maximize both the revenue and the quality of revenue from existing customers. You’ll drive renewals, structure expansions that touch multiple teams and departments, and shift customers into the long‑term contracts that stabilize our business and theirs. Every conversation you lead will be meaningful, high‑impact, and career‑defining. What You’ll Do Master the Product – become a Files.com expert to build credibility with technical and business stakeholders. Run Strategic Renewals – lead conversations that reinforce value, uncover evolving needs, and secure long‑term partnerships. Drive Expansions – identify growth opportunities across departments, child sites, and feature adoption, and close expansions that deepen reliance on Files.com. Guard Revenue with Discipline – protect every dollar of revenue by rightsizing plans, preventing churn, and converting monthly accounts into stable annual or multi‑year contracts. Navigate Complex Accounts – manage multi‑stakeholder relationships across IT, security, and business leaders, keeping deal control and momentum. Forecast and Execute – maintain accurate renewal and expansion pipelines, prioritize intelligently, and consistently deliver on growth and retention targets. Why This Role Is Different Partner with Enterprise Customers That Matter – manage relationships with Fortune 500s, global brands, and fast‑scaling enterprises. You’ll be the guardian of revenue – protect, grow, and improve existing revenue. Build career‑lasting skills – from renewal strategy to expansion selling. Sell with leverage and confidence – customers already trust Files.com. Drive predictability and stability – convert monthly accounts into annual or multi‑year agreements. Be part of a high‑performing team – join elite Account Managers that raise the bar. Success Looks Like Consistently exceeding retention and expansion quotas. Customers renew because they see Files.com as indispensable. Conversion of monthly customers to annual or multi‑year agreements. Closing expansions that grow accounts strategically. Sharper quarterly growth in renewal strategy, account growth, and multi‑stakeholder navigation. Who Thrives in This Role You’re hungry to win and motivated by protecting and growing enterprise revenue. You combine technical fluency with consultative selling. You thrive on renewal conversations and expansion selling. You’re disciplined about pipeline, forecasting, and account strategy. You want to master expansion and retention sales. Perks & Benefits 100% paid health, dental and vision (75 % for family). 401(k) with 4 % company match. Equity grants for every employee. Paid parental leave. 20 PTO days + 11 holidays + full company winter break. $1,000 signing bonus + modern Apple laptop + anniversary gifts. Free catered breakfast every day in our Scottsdale office. Team travel to NYC, Austin, Nashville, Miami, and more. Bottom Line This isn’t “maintenance mode” account management. It’s high‑output, high‑impact renewal and expansion sales where you protect, grow, and transform enterprise accounts that already trust us. If you want to build lasting sales skills, be part of an elite team, and fuel the growth of a profitable SaaS company, this is your seat. We are an Equal Employment Opportunity employer. #J-18808-Ljbffr