SaaS Platform Support Lead
Randstad Digital Americas
Randstad Digital Americas is seeking a Platform Support Analyst to analyze, modify, and support existing systems and related applications in a fast-paced environment. You will coordinate with end users, document workflows, and mentor teammates on software applications and SOPs. The role involves supporting policy and claims SaaS platforms (Origami Risk and Mitchell), incident management in ServiceNow, and user access administration. #J-18808-Ljbffr Randstad Digital Americas
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the SaaS Platform Support Lead in Austin, TX vacancy
- ...our delivery organization to support enterprise customers and are looking... ...AI Application Support Team Lead to ensure our deployed... ...support function for Autonomize’s platform in production environments. You... ...customer environments (SaaS and private tenant). Lead and...PlatformFull time
- Autonomize AI in Austin, Texas, is seeking an AI Application Support Team Lead to own the customer-facing post-deployment support for our enterprise SaaS platform in production. You will lead a global follow-the-sun support team, drive incident response and uptime, mentor...Platform
- ...Team Lead For Customer Service And Technical Support Lead & mentor: Directly manage, coach, and evaluate our Customer... ..., IPTV, media tech, B2B/B2C SaaS, or telecommunications. Streaming... ...Zendesk/Freshdesk), issue-tracking platforms (Jira/Confluence), and basic...PlatformContract workWork at officeWork from homeWorldwideFlexible hoursShift work
$204.44k - $324.99k
...development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both... ....KPMG is currently seeking a Specialist Director, Salesforce Platform Support Lead to join our Managed Services practice.Responsibilities:Own...PlatformSeasonal workH1bLocal area- Google is seeking a Social Support Lead in the Trust & Safety Compute group to drive proactive, multi-channel developer engagement and scale community support workflows across platforms. You will mentor agents, coordinate vendor teams, and implement AI-driven solutions...Platform
- Lightedge is seeking a Triage and Support Supervisor based in Austin, Texas. This role focuses on leading support teams to enhance customer interactions and achieve satisfaction... ...technical support teams, along with skills in platforms like ServiceNow and AWS. Flexibility for nights...PlatformNight shiftWeekend work
- ...premiere provider of technology services and support that is looking for a full-time role of Support Team (Helpdesk) Lead. Key Accountabilities: The Support Team Lead... ...retention. You will be empowered to leverage platform and dashboards to manage ticket assignment and...PlatformFull timeWork experience placementWork at officeImmediate startRemote work
$141k - $205k
Social Support Lead, Trust and Safety Compute Copy link Google Kirkland, WA, USA ; Austin, TX, USA Mid Experience driving progress, solving... ...of proactive support across external community platforms and forums, ensuring we meet our developers where they actively...PlatformTemporary work- ...Factory in Austin, TX is seeking a hands-on AI Application Support Team Lead to scale our delivery and ensure deployed solutions stay reliable... ...customer-facing post-deployment support for Autonomize’s platform, serving as the technical escalation point for Tier-1...Platform
- ...ShipperHQ is seeking a Chief Technology Officer to lead the technical strategy and engineering organization for their SaaS platform in Austin, Texas. The CTO will define the long-term technology vision and align engineering with business objectives. The ideal candidate...Platform
- ...Austin, Texas is seeking a seasoned Product Manager to lead the development of their Enterprise Generative AI platform. The ideal candidate will be responsible for... ...integration of AI technologies. Proven expertise in SaaS products and a strong commitment to user-centric...Platform
- ...technology company, is seeking a Customer Success Engineer to support healthcare clients through technical onboarding, adoption,... ...optimize workflows, and ensure secure, compliant use of our SaaS platforms including EHR/EMR integrations and telemedicine tools. #J-18...Platform
- ...Business Applications to shape its enterprise SaaS strategy across multiple business... ...vision and operating model for SaaS platforms supporting various departments, as well as overseeing... ...will have extensive experience in leading teams, defining enterprise strategies,...Platform
- Accruent is seeking a Senior Product Manager to lead our Property & Facility Management team in Austin, Texas. This strategic role... ...product management experience and a history of success in B2B SaaS platforms. Join us at Accruent to shape the future of our product...Platform
- ...a visionary Chief Technology Officer (CTO) in Austin, Texas, to lead our technical strategy and engineering organization. This role is pivotal in shaping the direction of our rapidly growing SaaS platform and involves close collaboration with executive leadership to ensure...Platform
- ...is seeking a Head of Sales to build and lead the sales organization for ListerLeo and... ...Upstream. You will own revenue across both platforms, hire and ramp SDRs and AEs, design the playbook... ..., shaping go-to-market motion for SMB SaaS and enterprise clients, while partnering...Platform
- Biorce in Austin and Barcelona is seeking a Staff/Principal Solutions Architect to lead our Engineering function. You will shape the architecture of our multi-tenant SaaS platform and the applied‑AI layer that differentiates our offering, ensuring scale and compliance...Platform
- DoorDash is seeking a strategic, data-driven B2B marketer to grow our SaaS marketplace. You will own paid media programs across SevenRooms and DoorDash Commerce Platform, partnering with cross-functional teams to drive merchant acquisition and revenue growth. The role emphasizes...Platform
- ...Technologies in Austin, TX is seeking a meticulous Business Analyst to translate business needs into technical requirements for our SaaS platforms. You will work with stakeholders to capture and validate requirements and collaborate with product and development teams to...Platform
- ...to own end-to-end architecture for core product lines, aligning with platform strategy across Identity, APIM, Data, and AI. You will design scalable, secure, and AI-enabled architectures for our SaaS offerings and emerging AI capabilities. You will collaborate with Engineering...Platform
- ...Architect to own end-to-end product architectures for core SaaS offerings and AI-driven capabilities. You will lead the design of scalable, secure systems across APIs,... ...patterns, while mentoring engineers and ensuring platform alignment with business priorities and one Accruent...Platform
- ...a Senior Product Manager to own the product strategy for their platform. In this role, you will collaborate with cross-functional teams... ...5 years of experience in Product Management, especially within SaaS or Marketing Technology, and exhibits strong customer empathy and...PlatformRemote job
- HTS Technologies invites a talented UI Designer to craft pixel-perfect interfaces for our SaaS platforms. You will turn complex ideas into intuitive, visually appealing designs and partner with product, UX, and development teams to deliver polished UI across products....Platform
- Base is seeking a Global Supply Manager to own strategy and sourcing for the software that keeps the company running—the SaaS platforms, cloud services, licenses, renewals, and vendor relationships behind them, used daily by engineering, energy, operations, finance, and...Platform
$140k - $190k
A leading SaaS educational firm based in the US is seeking a Head of Product to oversee their online learning platform. The ideal candidate should have over 12 years of experience, including significant product management experience in SaaS environments. This role involves...PlatformRemote job- ...a Senior Product Manager to own the product strategy for their platform, working closely with various teams including engineering and marketing... ...should have over 5 years of Product Management experience in SaaS or Marketing Tech. ActiveProspect offers a collaborative work...PlatformRemote job
- ...Sales Development Manager (SDR Manager) to lead a remote SDR team driving top-of-funnel... ...for a leading vacation rental management platform. You will recruit, coach, and scale talent... ...years managing outbound SDR/BDR teams in SaaS, a strong record in B2B sales, and...PlatformRemote job
- ...Manager to accelerate growth on the PAR platform and help restaurant brands scale... ...onboarding, adoption, and ongoing support. As a trusted advisor, you’ll lead client engagements, train users,... ...results, retention, and renewals in a dynamic SaaS #J-18808-Ljbffr Socket.devPlatform
- ...Implementation Consultant to deploy and configure healthcare SaaS platforms across the United States. You will work with clinics and hospitals... ...engineering to deliver implementations, provide training, support data migration, and optimize configurations for real-world...Platform
- Itron, Inc. is looking for a Technical Implementation Consultant to lead the technical work for deploying their SaaS platform for enterprise utility customers. This role is essential for delivering secure and scalable implementations. Key responsibilities include leading...PlatformRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Platform Support Lead. Be the first to apply!
Related searches
- student support coordinator Austin, TX
- IT support lead Austin, TX
- support lead Austin, TX
- family support coordinator Austin, TX
- support team lead Austin, TX
- desktop support team lead Austin, TX
- support coordinator Austin, TX
- digital platform specialist Austin, TX
- power platform Austin, TX
- director of digital platform Austin, TX
