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SaaS Platform Support Lead

Randstad Digital Americas

Randstad Digital Americas is seeking a Platform Support Analyst to analyze, modify, and support existing systems and related applications in a fast-paced environment. You will coordinate with end users, document workflows, and mentor teammates on software applications and SOPs. The role involves supporting policy and claims SaaS platforms (Origami Risk and Mitchell), incident management in ServiceNow, and user access administration. #J-18808-Ljbffr Randstad Digital Americas

Vacancy posted 1 day ago
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