Eligibility Specialist
Tryfacta, Inc.
Eligibility Specialist Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private & public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has been ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement. Tryfacta is seeking an Eligibility Specialist for our client in Orlando, FL 32801. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please apply now! Under general supervision, performs various administrative and clerical tasks to screen initial applicants and existing tenants to determine eligibility for HCV program housing in accordance with pre-defined regulations and requirements. Major responsibilities include: Effectively manage an assigned caseload of HCV participants. Conduct annual recertifications within required time frames. Maintain accurate and complete applicant/participant files. Determine housing assistance payments and tenant rent calculations within guidelines. Responsibilities for this position include, but are not limited to: Performs screening to determine eligibility of new applicants to fill program vacancies; receives applications; enters data into the computer; schedules and conducts interviews. Conducts appropriate re-certification/screening of rent increases; conducts existing tenants' re-certification to determine interviews; continues downloading eligibility from the mainframe computer; requests unit inspections and compares the rent reasonableness of proposed rent to comparable units in the community information, previous list, makes Reviews financial/personal documents/information of all clients and compares to pre-established standards; verifies applicant income, child care, medical care, disability, court orders, citizenship status, housing assistance, and related information; requests credit reports, criminal background checks, voter registration cards, tag verifications, or other documentation to verify information; makes/maintains processes status changes; copies prepares of pertinent documentation; correspondence, notices, updates packets, information leases, and contracts, agreements, and other documentation. Qualifies or denies eligibility of new applicants accordingly; selects the most qualified applicants from waiting housing assignments to appropriate bedroom-sized units; calculates rent payments and deposits for applicants; types agreements for new applicants; and explains documents to applicants. Qualifies or denies continued eligibility of existing tenants accordingly; changes contract rent and utility allowance as needed; notifies tenants and landlords of new data; ensures leases/contracts are signed according to the administrative plan; records changes in data for families who move. Refers clients to other subsidized housing agencies, shelters, or other social services agencies. Contact site managers to confirm vacancies, rent calculations, and security deposits. Maintains vacancy log, transfer log, and waiting list. Letters, denial letters, transfer letters, Prepares or completes various forms, reports, correspondence, logs, orientation letters, assignment change reports, income statements, worksheets, check requests, processing summaries, certificates/vouchers, termination notices, or other documents. Receives various forms, reports, correspondence, logs, charts, surveys, police reports, credit reports, vacancy reports, move-in reports, verifications, maps, drawings, regulations, policies, procedures, administrative plans, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards, or retains as appropriate. Operates a computer to enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, desktop publishing, time management, or other software programs. Prepares, maintains, and purges files/records. Answers the telephone; provides information, guidance, and assistance; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary. Communicates with supervisor, employees, other departments, clients, site managers, employers, child care facilities, government agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. time to time, Assists at the front desk as needed; provides information and assistance to walk-in visitors and to telephone callers. Attends hearings as an impartial witness. Assists in training other staff members. Makes visits to homebound tenants as needed. Provides assistance to other employees or departments as needed. Performs other tasks as required. The above-listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed if such duties are a logical assignment to the position. To be considered for this position, you should have: Requires a 4-year Bachelor's degree; 3 to 4 years of previous experience and/or training involving general office, customer service, leasing, social services, caseload work experience, or personal computer operations, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Need more than 3 years of experience in case management and Housing Choice Voucher/Section 8 Department Possession and maintenance of a valid Florida driver's license. Tryfacta is an Equal Opportunity-Affirmative Action Employer. We do not discriminate based on Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age Tryfacta, Inc.
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