Lead, Digital Agility Coach - 90413574 - Remote

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

The Lead, Digital Agility Coach is a Mid-level Agile coach who supports and facilitates their Lean-Agile team events and processes that deliver value. They train and coach Agile team members in Scrum, Kanban, and quality practices. The Lead Digital Agility Coach guides teams through planning, execution, review, and reflection on their work. They also collaborate across Agile Teams to enhance value delivery flow efficiency. As servant leaders, the Lead Digital Agility Coach prioritizes the needs of their team members and ensure alignment with Amtrak values and goals. They mentor teammates to cultivate a continuous learning mindset and guide their team members to seek solutions independently.

Essential Functions

• Facilitate Scrum or Kanban team events and ensure adherence to Lean-Agile principles and SAFe practices.
• Coach teams, Product Owners, and stakeholders to improve Lean-Agile maturity and value delivery success patterns.
• Dvelop and execute team coaching plans tailored to maturity assessments and organizational goals.
• Administer and facilitate AgilityHealth TeamHealth assessments, analyze results, and guide teams through improvement actions.
• Facilitate impediment removal and manage to enable predictable value delivery.
• Promote collaboration and transparency across teams and ARTs.
• Contribute to the Lean-Agile Community of Practice by sharing leading practices and fostering continuous learning.
• Drive relentless improvement through Inspect & Adapt workshops and feedback loops.Facilitate Scrum or Kanban events at both team and program levels, ensuring strong alignment to Lean-Agile principles and SAFe best practices.
• Provide advanced coaching to teams, Product Owners, Scrum Masters, and stakeholders to elevate Lean-Agile maturity and enhance value delivery patterns.
• Develop and execute comprehensive coaching plans tailored to maturity assessments, organizational goals, and cross-team optimization needs.
• Lead administration, analysis, and interpretation of AgilityInsights TeamHealth assessments, and drive adoption of improvement actions across teams or ARTs.
• Proactively identify, manage, and facilitate removal of impediments and cross-team dependencies to support predictable value delivery.
• Champion collaboration and transparency across teams, ARTs, and value streams; influence alignment among leaders and stakeholders.
• Contribute thought leadership to the Lean-Agile Community of Practice and mentor less-experienced Agile practitioners.
• Lead continuous improvement processes, including designing and facilitating retrospectives, Inspect & Adapt workshops, and systemic feedback loops that address root causes.

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience.
• Expert in Jira Software, Confluence, FigJam, Jira Align, AgilityInsights
• Latest SAFe Scrum Master Certification (Required)
• Microsoft Office 365

Knowledge, Skills, and Abilities

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 5 years of relevant work experience.
• AgilityInsghts Facilitator (AIF) Certification

The salary/hourly range is $94,300.00 – $122,256.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Learn more about our benefits offerings here.

Requisition ID: 167006

Work Arrangement: 02-Remote Optional Click here for more information about work arrangements at Amtrak.
Relocation Offered: No
Travel Requirements: Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.