Residential Service Associate

Residential Services Associate – Mental Health Group Homes Conexio Care—Residential Services Associate-Mental Health Group Homes. Sign on bonus for all full‑time positions. Today, Conexio Care serves as one of Delaware’s largest nonprofits, collaborating with government, community, corporate, and philanthropic partners to maximize services for the state’s most vulnerable. The Program Ambassador is a member of the clinical team who assists clients and guests in gaining access to safe, timely, and quality services. Position Statement This member of the multidisciplinary team has the responsibility to carry out rehabilitation and support functions and assist in treatment. Provides individual support, substance abuse services, family support, services linkage, daily living skills support, assistance with self‑administration of medication, employment support, social‑leisure support, and other activities as assigned under the supervision of a mental health professional. Responsibilities Direct Duties Participates in treatment planning and case conferences with other staff of the community support program and with other agencies. Completes all assigned tasks from the daily schedule, which may include maintaining a therapeutic alliance with clients, referring and linking clients to all needed services outside the agency, and following up to ensure delivery of said services. Coordinating the provision of medical and vocational services. Coordinating overall independent living assistance services and working with community agencies to develop needed resources including housing, employment options, and income assistance. Providing support and consultation with consumers’ families. Providing in‑home services including ADL training, medication assistance and training, social support, and home management assistance. Providing supportive counseling. Documenting and keeping other staff, clinical coordinators, and Program Director informed of all changes in the consumer’s mental or social status. Carrying a primary or secondary cell phone as assigned and responding to after‑hour and emergency calls according to program directives. Providing education and advocating for persons served in the community. Performing other duties as requested or assigned, verbally or in writing. Minimum Education and Experience High School Diploma or equivalent. At least two years of experience supporting individuals with severe and persistent mental illness. Required Skills CPR/First Aid Certification. Valid driver’s license with clean driving record. Satisfactory criminal background investigative report. Crisis Prevention and Intervention Training. LLAM Certification. Training in defensive driving. Training in infection control. Training in suicide risk management. Training in working with persons with serious mental illness. Training in PM‑46 and how to identify and report abuse, neglect, mistreatment, and misappropriation of property. Training in 45 and 42 CFR, rules and regulations that safeguard a person’s privacy. Training about agency policies and procedures on both a daily and emergency basis. Training in fire safety and evacuation. Training in safe food handling. Training about local resources in the community. Network Functions Maintain and abide by OSHA requirements and guidelines. Observe all fire and safety policies and procedures. Observe all personnel policies and procedures. Observe all agency’s policies and procedures. Observe all NJDOH‑DMHAS, CARF and NJSAMS regulations. Observe all HIPAA policies and procedures and maintain confidentiality. Complete and return all paperwork distributed by the Human Resource Department. Attend all required and scheduled trainings and meetings. Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties. Document time worked accurately. Equipment / Machines Equipment Operations Telephone, cellular telephone, copier, fax, computer, calculator. Computer Software Applications Computer literacy in MS Office products: Word, Excel, Outlook, PowerPoint. Agency electronic medical record and other software programs. Physical Demands Sitting at a meeting table or desk – reaching – lifting – bending – standing – stooping – twisting – climbing steps – driving a vehicle. Accident, Health Hazard and Security Knowledge Blood‑borne pathogens, right‑to‑know, HIPAA, security acts, fire & safety. Working Conditions Office environment. Multiple levels of stairs. Adhere To and Follow The bylaws of the corporation and as set forth in the articles of incorporation. The statements on these pages reflect the general duties considered necessary to describe the principal functions of the job as identified. These statements shall not be considered as the detailed description of all the work requirements that may be inherent in the position. We rely on good judgement, common sense and teamwork. From time to time you may be requested to perform other duties essential in the effective management of this facility. Although these duties may not be identified in this written job description, you will be required to perform such tasks, and the proper training for such duties has been given to you. A well‑trained and cross‑trained staff is essential in this organization. Your job knowledge in all areas of your field will benefit both you and this organization. Equal Employment Opportunity Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non‑discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment. #J-18808-Ljbffr Resources For Human Development