Hospice Liaison

Hospital Liaison/Case Manager

At MorseLife, Every Transition Matters. For more than 40 years, MorseLife Health System has been setting the standard for exceptional senior care in South Florida. As a nonprofit healthcare system, we are dedicated to enriching the lives of older adults through compassionate care, clinical excellence, innovation, and service.

Position Summary: The Hospital Liaison/Case Manager collaborates with the PACE Interdisciplinary Team to support the coordination and continuity of care for program participants. This role facilitates communication between hospitals, care teams, and PACE sites to ensure that participants receive timely, appropriate care throughout the hospitalization and discharge processes. The Liaison ensures the participant's Plan of Care is effectively implemented and helps manage care transitions across various settings.

How You'll Make an Impact:

• Evaluate hospital admissions through concurrent and retrospective reviews to determine medical necessity and appropriate levels of care.
• Act as a clinical liaison between hospitals and PACE program staff to ensure seamless care coordination.
• Review and assess medical documentation and service requests for accuracy, necessity, and alignment with established guidelines.
• Exercise professional judgment in collaborating with the Interdisciplinary Team to develop and implement individualized care plans, ensuring alignment with clinical objectives, participant needs, and regulatory requirements.
• Assist with discharge planning to facilitate appropriate transitions of care and reduce readmissions.
• Participate in Quality Improvement and Risk Management activities.
• Track and report care trends or issues to the Regional Director of Clinical Services.
• Apply clinical judgment and independent problem-solving to optimize care delivery, drive efficient resource utilization, and enhance participants' overall quality of life in alignment with care objectives.
• Advocate for minimizing hospital stays when clinically appropriate.
• Maintain timely and accurate records of participant interactions and care updates.
• Provide daily status updates to the Regional Director of Clinical Services.
• Performs all other duties as assigned.

What You'll Bring: To perform this job successfully, an individual must be able to perform each primary function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Associate's or bachelor's degree in health sciences, Social Work, or a related clinical field preferred.
• Minimum of 3 years of experience in a clinical, case management, or healthcare coordination role (hospital, long-term care, or similar setting preferred).
• Experience with utilization management, discharge planning, or care coordination strongly preferred.
• Certification in Case Management (CCM or similar) preferred but not required.
• Proficiency in Microsoft Word, Excel, and electronic medical record systems.

Certificates, Licenses, Registrations:

• CPR certification required.
• Other clinical certifications (e.g., CNA, CMA, LPN, MSW) are helpful but not required.

Benefits & Perks: Eligible team members enjoy access to:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company-Paid Life Insurance
• Voluntary Life and Supplemental Insurance
• Short-Term and Long-Term Disability Insurance
• 403(b) Retirement Savings Plan
• Paid Time Off (PTO) and Paid Holidays
• Employee Assistance Program (EAP)
• Tuition Reimbursement and Professional Development Opportunities
• Employee Referral Bonus Program
• Employee Recognition and Appreciation Programs
• Exclusive Employee Discounts through Tickets At Work
• Free Parking
• On-site Dining and Employee Cafeteria
• Career Growth and Internal Advancement Opportunities

Why You'll Love Working Here: At MorseLife, you're more than an employee. You're part of a team united by a shared mission to enrich the lives of older adults while supporting one another every step of the way. Here's what makes MorseLife a great place to build your career:

• Work for a Great Place To Work Certified employer where employees are valued, respected, and supported.
• Join a 5-Star Teaching Nursing Home that is shaping the future of healthcare through partnerships with leading colleges and universities.
• Build your career with an organization that has proudly served South Florida for more than 40 years.
• Work alongside experienced clinicians, interdisciplinary teams, and healthcare students committed to excellence.
• Take advantage of ongoing professional development, continuing education, tuition reimbursement, and opportunities for internal advancement.
• Experience a culture built on our core values of Leadership, Teamwork, Customer Focus, Quality, Impact, and Passion.
• Make a meaningful difference in the lives of residents, patients, families, and fellow team members every single day.

Our Commitment to Excellence: At MorseLife, excellence is more than a goalit's our standard. Every member of our team contributes to creating a culture of compassion, accountability, innovation, and service. We believe that exceptional employee experiences lead to exceptional resident experiences, and we are committed to investing in our people, celebrating their successes, and supporting their professional growth every step of the way.

Ready to Make a Difference? Every interaction has the power to brighten someone's day, restore dignity, and improve quality of life. If you're looking for more than just a job and want to build a rewarding career with an organization that invests in its people and its mission, MorseLife Health System is the place for you. Join a team where you'll be valued, supported, and empowered to grow while helping us continue a legacy of excellence that spans more than four decades. Apply today and become part of the MorseLife family.

Employment Requirements: At MorseLife, the safety and well-being of our residents, patients, employees, and visitors are our top priorities. As part of our pre-employment process, all offers of employment are contingent upon successfully completing:

• A 10-panel pre-employment drug screening.
• A Level 2 background screening in accordance with the requirements of the Florida Agency for Health Care Administration (AHCA).
• A post-offer physical examination.
• A QuantiFERON-TB Gold blood test (or other approved tuberculosis screening, as applicable).
• Employment eligibility verification (Form I-9) and any additional pre-employment requirements applicable to the position.

We appreciate your partnership in helping us maintain a safe, healthy, and compliant workplace for those we serve. MorseLife Health System is proud to be an Equal Opportunity Employer. We maintain a Drug-Free Workplace and are committed to fostering a diverse, inclusive, and respectful environment where every team member can thrive.