Client Executive

Job Description

Job Description

Description:

At Koltiv, our core focus is Making Lives Better—for our clients, our team, and our community. The Client Executive is a results-driven relationship builder who drives growth and client satisfaction while aligning with Koltiv’s mission and values: Character, Problem Solving, Human Experience, and Ownership . This role manages a personal book of business, delivers measurable business value, and ensures that Koltiv’s people-first approach is consistently experienced by every client.

Key Responsibilities

Sales Process Discipline

• Follow the Koltiv Sales Process with strict adherence to ensure consistent, repeatable success.
• Maintain a disciplined, data-driven approach to prospecting, client engagement, and deal progression.

Forecasting & Pipeline Management

• Accurately forecast sales opportunities to support strategic planning and resource allocation.
• Use pipeline data to anticipate results, adjust activity levels, and meet or exceed sales objectives.

Client Focus & Fit

• Prioritize business development and retention efforts on Koltiv High Fit Clients.
• Deepen client relationships by understanding needs, challenges, and growth opportunities.

Expanding Client Value

• Expand the Holistic Client Experience (HCE ) value for each client by aligning technology to business goals.
• Proactively introduce new solutions and services that strengthen long-term partnerships.

Accountability & Reporting

• Submit complete and accurate sales call report notes by 9 AM every Monday.
• Track progress against goals and take ownership of personal performance metrics.

Client Satisfaction

• Serve as the trusted advisor and primary point of contact for clients.
• Ensure a high level of satisfaction by providing responsive, reliable, and value-driven service.

Sales Incentive Plan

• Consistently meet the objectives defined in the sales incentive plan.
• Leverage performance goals as motivation to drive personal and organizational success.

• Robust and confident phone presence and professional presentation abilities.
• Excellent problem-solving skills and proposal writing capabilities.
• Reliable transportation with the ability to regularly travel to client locations, Koltiv’s Des Moines office, and industry trade shows.

Preferred

• Prior experience in technology sales or IT services.
• Cold-calling experience, including script development and execution.
• Existing network of professional contacts.
• Knowledge of hardware, software, and IT solutions.

Why Join Koltiv? Koltiv helps businesses grow by delivering people-first IT services and custom solutions that turn complexity into clarity. We combine technical expertise with real-world understanding to build trusted partnerships in agriculture, manufacturing, and beyond. If you’re passionate about making lives better through innovative technology, Koltiv is the place for you. 

Our Culture 

We’re an entrepreneurial, growth-driven team that values:

• Human Experience – Serve people first
• Character – Do what’s right
• Problem Solving – Conquer with curiosity
• Ownership – Go all in

Location : Based in Des Moines office, with flexible hybrid options. 

Benefits :

• 17 days PTO, seven holidays, two floating holidays, and bereavement time off
• 401K Safe Harbor (after one year)
• Comprehensive medical, vision, and dental
• Employer-paid life insurance and long-term disability
• Monthly cell phone stipend
• Entrepreneurial Operating System (EOS) framework for structured success

Ready to Make an Impact? If you’re ready to build a thriving book of business, deliver meaningful solutions, and grow with a high-performance team, we want to hear from you.