Customer Service / Office Administrator
Comfort King Inc
Job Description Job Description About the Role: ComfortKing USA, an apparel distribution company based in Fairfield, NJ is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team. This position is ideal for someone who thrives in a fast-paced environment and can effectively manage multiple responsibilities throughout the day.
Key Responsibilities: Enter and process customer orders accurately in the system
Take and manage customer orders via phone and email
Resolve day-to-day customer service issues in a professional manner
Follow up on delinquent accounts and assist with collections
Prepare and process invoices
Update inventory and prices using Excel.
Organize and manage product samples
Assist with various administrative tasks as needed (daily responsibilities may vary)
Qualifications: Strong communication and customer service skills
Highly organized with strong attention to detail
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Excel and basic computer systems
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