Desktop Support Technician
6AM City, LLC
Desktop Support Technician Duration: 5 months. 1–2 years of experience required. Overview Assist with the Windows 7 to Windows 10 migration of a few hundred devices at one of the client’s sites, completing the project by end of year. Responsibilities Perform migration tasks for Windows 10 deployment. Install additional software, reimage machines, and conduct remote migration and application installs using scripts. Run compatibility tests and document applications that are non‑compatible to minimize future investigations. Troubleshoot migration issues and investigate problems to get to the root cause. Participate in scheduling with a Project Manager and coordinate facilities and locations. Maintain a check list and ensure data is backed up manually. Qualifications 1–2 years of experience in desktop support, Windows 10, hardware, reimaging, and troubleshooting. Strong knowledge of Windows 7 to Windows 10 migration. Ability to interface with end users across multiple departments and provide customer service. Willingness to investigate and research issues rather than only apply existing knowledge. Work Environment Collaborate with a Project Manager and work across multiple facilities and employees. Location McLeansville, North Carolina, United States – 27301. Additional Requirements Drug test required. #J-18808-Ljbffr 6AM City, LLC
Vacancy posted 15 hours ago
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