Pre-Litigation Paralegal

Pre‑Litigation Paralegal Springfield, Massachusetts – Full‑time – $20–$25/hr What You’ll Do Welcome and assist clients by phone, Zoom, and in person with professionalism and compassion Conduct client intake interviews and gather important case information Manage a busy multi‑line phone system Schedule appointments and complete conflict checks Maintain organized, accurate client records within a cloud‑based case management system Keep cases moving by staying organized and managing multiple priorities Learn legal procedures and firm processes quickly Work closely with attorneys and staff to deliver exceptional client service What We’re Looking For Bachelor's degree required 1–2 years of legal experience required (law firm or pre‑litigation experience preferred) Bilingual in Spanish and English is a strong plus, but not required Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask, adapt, and thrive in a fast‑paced environment Positive, dependable, and eager‑to‑learn mindset Passion for helping clients and providing outstanding service This is more than a paralegal position—it's an opportunity to build your legal career with a firm that values your contributions, supports your professional growth, and gives you the chance to make a meaningful difference in clients’ lives every day. #J-18808-Ljbffr