Patient Account Representative II

It’s more than a career, it’s a calling. MO-SSM Health Bellevue Worker Type Regular Job Highlights Monday‑Friday 7:00 AM – 5:00 PM Location: SSM Health Bellevue One Year Of Experience Is Required Computer skills and customer service orientation required. Join our team and make a difference every day while enjoying competitive pay, great benefits, and a supportive work environment. We offer competitive, affordable health insurance and benefits designed to support you and your family. Job Summary Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. May work in multiple functional areas. Job Responsibilities and Requirements Primary Responsibilities Process the insurance component of a patient’s obligation using third‑party claims processing and payment rules. Bill claims appropriately. Follow up on denied claims by performing appeals and denial recovery procedures. Work denied claim lines and no‑response claims to resolve outstanding accounts. Analyze credit balances on patient accounts and resolve. Respond to refund request letters from insurance carriers. Identify process improvement opportunities and participate in improvement plans. Work on special projects as needed. May review the work of others. Perform other duties as assigned. Education High School diploma/GED or 10 years of work experience Experience One year experience Physical Requirements Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs. Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting, and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs. Rare climbing. Required Professional License And/Or Certifications None Department View phone number on click.appcast.io SLUCare Centralized Contact Ctr Work Shift Day Shift (United States of America) Scheduled Weekly Hours 40 Benefits Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro‑rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more. #J-18808-Ljbffr