Staff Design Operations Specialist

Overview We’re looking for a Design Program Manager who can elevate clarity, craft and execution quality at scale. This role will strengthen the operational and cultural foundations of our design organization by building shared standards, ensuring predictable execution, and fostering a strong design identity. In this role you’ll work closely with Design Leadership, TPM, and cross-functional partners to create and drive the systems, rhythms, and visibility that enable teams to deliver high-quality work consistently. Responsibilities Strengthen the Craft – You’ll establish and maintain the frameworks that guide how craft shows up across the org, clarifying expectations, evolving crit/review practices, and supporting learning and development experiences that raise the bar. You’ll help nurture a cohesive design culture that strengthens community, shared identity, and pride in craft. Design Operating Systems & Org‑Wide Rituals – You’ll build and run the operating structures that help teams move smoothly from kickoff to launch. This includes designing adaptable workflows, maintaining templates and checklists, and driving org‑level rituals such as design reviews, workshops, and portfolio forums, ensuring teams operate with clarity, consistency, and confidence. Execution Quality & Product Excellence – You’ll support execution maturity across teams by defining quality criteria, organizing review rhythms, and ensuring teams have the structure they need to deliver at a high standard. You’ll partner closely with TPMs to unblock teams, improve predictability, and ensure design work aligns with broader product and engineering plans. Design Roadmaps, Portfolio Visibility & Planning – You’ll drive visibility into design initiatives, resourcing, and priorities—helping Design Leadership make informed decisions and ensuring teams stay aligned with company‑level goals. You’ll support planning cycles, facilitate portfolio discussions, and maintain shared visibility across teams and partners. Cross‑Functional Alignment & Operating Rhythm – You’ll help connect design’s operating system with PM, Engineering, TPMs, and other partner rhythms. This includes coordinating planning cycles, aligning milestones, and ensuring design teams are plugged into the right cross‑functional forums, strengthening alignment, communication, and clarity across the product development ecosystem. Qualifications A systems thinker who brings clarity and structure without over‑processing. An exceptional collaborator, especially with TPMs, Design Leadership, and cross‑functional partners. Skilled in facilitating alignment, managing forums, and driving org‑wide visibility. Comfortable navigating ambiguity and creating scalable frameworks from scratch. Deeply committed to craft excellence and operational rigor, and passionate about enabling designers to do their best work. Agency or in‑house creative team experience with impactful case studies demonstrating end‑to‑end management of the creative process, positive business results, and how you led the team to success. Project management and resourcing wizardry with the ability to plan, execute, and manage the end‑to‑end process of creative development through the use of the latest tools and technologies. Developing business acumen and using business objectives and strategies to help prioritize and sequence work, maximizing impact while considering trade‑offs, dependencies, and downstream factors. Data‑minded understanding of the KPIs, channel, and product signals that best impact creative development. Expertise in marketing channels and the unique deliverables, specs, and media placements needed for integrated campaigns. Ability to thrive through ambiguity, remain nimble, and respond decisively in difficult situations with a clear point of view. Compensation Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: New York $ 175,000- 237,000 #J-18808-Ljbffr Intuit