Senior Software Engineer

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. We are looking for a Senior Software Engineer who can own complex problems from discovery through production. This role is not narrowly frontend, backend, or data engineering. The right person can work across services, APIs, event flows, product experience, production debugging, and cross-team delivery. They should be comfortable taking an unclear business or customer problem, breaking it down, making trade-offs clear, and shipping a reliable solution. We are looking for someone who raises the engineering bar without needing a lot of direction. What You'll Do Design and build reliable services, APIs, and product-facing workflows. Work across backend systems, UI surfaces, event processing, and third-party integrations. Turn unclear problems into concrete technical plans. Own production behavior, including monitoring, alerting, logging, debugging, and runbooks. Work with product, design, infrastructure, support, and other engineering teams. Improve quality through tests, code review, observability, and simpler designs. Use data and production evidence to validate decisions. Take ownership of incidents and production issues when systems do not behave as expected. Who You Are You have 5+ years of software engineering experience, with strong backend skills in Java, Scala, Kotlin, Go, or a similar language Education: Preferred minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience You have experience owning ambiguous technical work and can solve problems across multiple layers of a system, from backend services to product-facing frontend workflows when needed You're comfortable with distributed systems, event-driven flows, caching, retries, rate limits, and the many ways production systems fail You have experience building APIs, services, and integrations, backed by solid SQL and data-driven product decisions You've worked with a cloud platform (GCP, AWS, or similar) and event systems like Kafka, RabbitMQ, or Pub/Sub You write automated tests, review code thoughtfully, and use logs, metrics, dashboards, and tracing to understand how your systems actually behave in production You're a strong production debugger who stays calm and clear during incidents, and you can explain trade-offs to both engineers and non-engineers You have a bias toward simple, reliable solutions that other engineers can operate without you in the room You take ownership of outcomes, not just tickets — you ask what problem you're solving before jumping to implementation, validate risky assumptions early, and escalate when risk or scope is unclear You don't take shortcuts around process, security, or production safety Nice to have: React/TypeScript or similar frontend experience, merchant- or customer-facing product work, third-party integrations (OAuth, account linking, external APIs), Redis/caching/queues at scale, or experience with analytics and event data products #LI-RA1 (Pay Transparency Range: $115,566.00- $195,443.00) Compensation Transparency The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs. Learn more about the Commerce team, culture and benefits at Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.