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Customer Service Representative

LHH

Customer Service RepresentativeLHH is seeking a friendly and detail-oriented Customer Service Representative to support customers of an insurance plan on a temporary basis. The representative will assist with policy inquiries, billing questions, claims-related information, and general customer needs while providing professional and timely service.Key Responsibilities:Respond to customer inquiries by phone, email, and other channels.Assist with insurance policies, billing, claims, and account information.Resolve customer concerns and escalate complex issues when needed.Maintain accurate customer records and follow company procedures.Provide a positive, professional customer experience.Qualifications:Excellent communication and customer service skills.3-5 years in a customer service role, preferably within the healthcare industry.Strong attention to detail and problem-solving abilities.Ability to handle sensitive customer information professionally.Previous insurance or customer service experience preferred. LHH

Vacancy posted 2 days ago
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