Assistant Store Manager

fourthFLOOR

The Role- Assistant Store Manager, Roosevelt Field Mall

Our client, a NYC based jewelry brand is looking to hire an Assistant Store Manager for their Roosevelt Field Mall location. The Assistant Store Manager is a passionate leader and brand ambassador who partners closely with the Store Manager to drive commercial success, operational excellence, and elevated client experiences. Through inspirational leadership, brand stewardship, and a commitment to luxury standards, they help cultivate a high-performing store environment that reflects the elegance and values of the brand.

This role plays an integral part in developing talent, cultivating clientele, and supporting overall store profitability while ensuring every client interaction reflects the highest level of service and hospitality.

Responsibilities

Partner closely with the Store Manager to lead, inspire, and develop a high-performing store team
Support recruitment, onboarding, coaching, and ongoing development to cultivate a collaborative and service-driven culture
Drive sales performance and KPI achievement, including conversion, AOV, UPT, client retention, and overall store profitability
Deliver bespoke service and elevated client experiences that strengthen loyalty and cultivate long-term clientele
Serve as a leadership presence on the sales floor, motivating the team to consistently exceed luxury service standards
Support the planning and execution of in-store events and client experiences that drive community engagement and brand affinity
Champion clienteling initiatives and leverage customer insights to elevate the client experience and support business growth
Oversee operational excellence across front and back of house, including inventory management, omni-channel transactions, shipment processing, and store organization
Maintain exceptional visual merchandising and presentation standards in alignment with brand expectations
Partner with store leadership to optimize scheduling, team productivity, and overall business performance

Qualifications

2+ years of retail leadership experience, preferably within luxury or premium retail
Proven success driving sales performance and achieving KPIs
Strong leadership, coaching, and clienteling expertise
Passion for fine jewelry, styling, and delivering elevated luxury experiences
Strong business acumen with exceptional organizational skills and attention to detail
Proficiency in Shopify, Google Workspace, and inventory management systems
Polished communication skills with a refined, client-focused presence
Flexibility to work evenings, weekends, and holidays as business needs require

Apply

Vacancy posted 4 days ago

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