Assistant General Manager
$45kCrunch Fitness
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Assist in recruiting, hiring, training, and developing a high performing team members to maintain proper staffing levels at all times.
- Monitor and scoreboard performance of the staff to meet or exceed expected KPI standards.
- Lead by example by delivering personal and team performance targets.
- Manage team member performance standards, with on-going development, training, and coaching.
- Assist and support to the General Manager in the areas such as, but not limited to:
- Scheduling and labor management
- Member service resolution with pace and empathy
- Resolving or escalating employee issues or concerns
- Lead generation and outreach efforts to impact new member sales.
- New member acquisition and member integration into all services and programs offered,
- Team member goal setting, development plans, and regular staff meetings
- Supervise club asset management, to include inventory reconciliation, supply ordering, and club-related small equipment expenditures,
- Involvement and supervision in all front desk and Kid's Crunch related activities
- Maintain clean facility and oversee that equipment is maintained.
- Daily Cleaning Checklist and facility/equipment work order oversight.
- Utilize Crunch-specific tools to communicate, document, and support overall club operations such as incident reporting, facility standards, internal communications, and process integration,
- Ensure consistent compliance with all Crunch policies, procedures, and service standards.
- 2 years of fitness facility and/or customer service-oriented management experience.
- Experience executing objectives quickly and effectively managing key KPI's.
- Experience leading and/or supervising employees preferred.
- CPR/AED certification required (can be obtained within 30 days of hire)
- Understanding of labor control, optional staffing levels and controls overtime.
- Clear communication skills, demonstrating confidence.
- Reports directly to the General Manager.
- Works in conjunction with the Fit Fusion management team.
Vacancy posted 2 days ago
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