Automotive Service Advisor

Job Description

Job Description

Automotive Service Advisor Opportunity at CarCare: Drive Excellence and Earn Top Rewards

At CarCare, we're not just fixing cars—we're building futures. As a family-owned, cutting-edge automotive repair business, we foster a collaborative environment where your growth is our priority. Join a team that invests in world-class training, career advancement, and a culture of shared success. Here, you'll redefine automotive excellence while accelerating your own professional journey.

Why CarCare?

• Competitive Compensation : $70,000 - $150,000 annually (guaranteed salary + performance bonuses)
• Comprehensive Benefits : Health, dental, and vision insurance; life insurance; paid time off and holidays; paid training; company lunches; relocation assistance
• Supportive Culture : Work with a family that values your input, provides the tools for success, and celebrates achievements together

Key Responsibilities

• Greet customers warmly and accurately assess their service needs
• Prepare detailed repair orders and estimates, including materials, labor, and deductibles; clearly explain costs and timelines to clients
• Set realistic expectations, ensuring transparent communication between customers and our service team
• Dispatch orders to mechanics, track progress, and collaborate to resolve any issues swiftly
• Maintain precise records of interactions, services, and follow-ups
• Stay ahead of industry trends to offer expert recommendations and uphold exceptional customer satisfaction

Qualifications We're Seeking

• Proven experience as an Automotive Service Advisor or in a similar customer-facing role
• Solid mechanical knowledge and background in automotive repair or service
• Proficiency in auto estimating, vehicle maintenance, and working with extended warranties/insurance providers
• Outstanding communication skills to simplify technical details for customers
• Proactive problem-solver with a passion for delivering top-tier service
• Thrives in a dynamic, fast-paced setting while juggling priorities effectively

World-class talent deserves world-class rewards. If you're ready to be challenged, supported, and compensated like a pro, apply now—this opportunity won't last!