Call Center Agent
$21 per hourNVISION Eye Centers
Call Center Agent NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we provide the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice. We are seeking a Call Center Agent to join our team! This position is responsible for ensuring the consistent delivery of a great patient experience that exceeds the expectations of our callers and our clinic locations. This role will ensure company success by raising conversion rates from initial phone call to consultation as well as the handling of all other call types with empathy and a patient centric focus. This is an on-site position in Aliso Viejo, CA. Responsibilities Answer telephone promptly in a polite and professional manner and exceed patient satisfaction. Able to answer questions succinctly and professionally and evaluate when to escalate. Ensure patients are booked for consultation during their first call to NVISION. Presents in a professional and educated manner to all customers, patients, and Dr.'s that call in. Place outbound calls timely and with enthusiasm to assist Research and resolve issues to ensure patient retention and satisfaction. Use sound judgment and empathy in handling calls, especially with upset patients. Schedule appointments correctly servicing multiple centers. Maintains knowledge of company products and customer service processes Ability to handle a Call Center environment: work quickly and multi-task. Qualifications 2+ years of experience in high volume call center preferred but willing to train the right person Ophthalmology experience would be helpful but not required. Bilingual is a plus (English/Spanish) Min USD $21.00/Hr. Max USD $25.00/Hr.
$20 - $24 per hour
...Inside Sales Call Center Agent NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we provide the best...SuggestedHourly pay- ...Call Center Agent (CSR) Our client is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, they deliver an exceptional patient...Suggested
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Mr. Electric of Orange
Laguna Woods, CA2 days ago $19 - $20 per hour
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Laguna Woods Village
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$22.5 - $24 per hour
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Mission Viejo, CA7 hours ago$21.43 - $28.95 per hour
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Irvine, CA4 days ago$24 - $26 per hour
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Irvine, CA1 hour ago- ...Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 3 plus months, it could go longer and become temp-hire. This role takes over 100 calls a day,...Temporary workWork at officeLocal area
Ultimate Staffing
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$115k
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Laguna Niguel, CA15 days ago- Frito Lay - - Responsibilities: Deliver, sell, and merchandise Frito-Lay products to local stores including gas stations, dollar stores, and large grocery stores; Drive a Frito-Lay truck to route locations and unload orders; Merchandise products and build relationships...Local area
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Lake Forest, CA2 days ago $22.5 - $24 per hour
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$23.5 per hour
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Laguna Hills, CA1 day ago$23.5 per hour
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JustFoodForDogs
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FARLEY CONSTRUCTION AND DEVELOPMENT
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$102.15k - $120.18k
...policy terms and conditions for broad insurance areas, products or special contracts. Travel is required to attend customer service calls, mediations, and other legal proceedings. JOB REQUIREMENTS High School Diploma; Bachelor's degree from a four‑year college or university...Work at officeRemote workFirst Insurance Company of Hawaii
Mission Viejo, CA3 days ago$38.63k - $50.87k
...includes profit-sharing. Job Description Summary The CCSB Call Center Representative I will be at the forefront of providing... ...stakeholders, including Covered California Certified Insurance Agents and Certified Enrollment Counselors. The Call Center Representative...Work at officeLocal areaWork from homeFlexible hours
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