Costco Brand Ambassador / Lead Generator - Mission Viejo, CA

US Family Turf LLC Pay: $22.50 - $24.00 per hour + Bonuses (Avg. $25–$35/hr) Work Location: In-person Job Types: Full-time, Part-time We are seeking candidates based in Mission Viejo, CA ─ Servicing San Clemente and surrounding areas. We are hiring outgoing, high-energy team members to represent our top-rated artificial turf company inside Costco. Members come directly to you! Mission of the Role Generate qualified, high-value appointments by engaging Costco members in store, educating them about the benefits of artificial turf, and scheduling free in-home consultations for our design/sales team. This role directly fuels company growth through meaningful customer interactions. What You’ll Do Greet and engage Costco members at our turf booth or exit fence. Create interest and generate leads for onsite quotes. Share basic information about our products and services. Schedule qualified in-home design consultations — no selling or closing required. Maintain a polished, professional presence inside Costco. Log all appointments and lead details accurately in the CRM. Contribute positively to a fun, energetic environment. Key Performance Expectations Maintain 10–15 qualified appointments per week on average. Achieve ≥ 85% appointment show rate. Contribute to a ≥ 40% close rate. Represent US Family Turf with professionalism and integrity. Company Values Driven & Growth-Minded – We push ourselves to get better every day. Do What We Say – We deliver on our promises to customers and teammates. Deliver Amazing Service & Value – Premium quality, clear communication, genuine care. Who Thrives in This Role Outgoing, friendly people who enjoy striking up conversations. Tenacious personalities who stay positive and bounce back quickly. Individuals who are goal-driven and motivated by bonuses. Reliable, articulate, and naturally engaging communicators. Great fit for students, performers, customer service pros, or anyone wanting flexible hours. Requirements & Preferred Experience Strong people skills and comfort approaching strangers. Customer service experience preferred. Organized, punctual, and comfortable with basic CRM tools. Reliable transportation within assigned regions. Ability to stand for extended periods inside Costco. Why You’ll Love Working With Us $22.50–$24/hr base + bonuses (avg. $25–$35/hr!) Extremely flexible scheduling — work 4–8 hour shifts. No cold calling, canvassing, or door-to-door work. Simple, people-facing role. Benefits Flexible schedule Paid training #J-18808-Ljbffr