GROCERY/ASST DEPT LEADER

Job Description Assist the Department Manager in planning, organizing, staffing, training, and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with company policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service. Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions. Be prompt, tactful, calm, courteous, and professional in all interactions. Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand in the Department Manager’s absence. Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise. Engage and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities. Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination. Provide the Department Manager with input on department budgets, goals, and results. Communicate and interact with associates and customers to provide a positive impression. Maintain equipment and facilities safely in accordance with company policies and procedures. Maintain floor, shelf, and grocery areas clean and up to sanitary standards. Demonstrate the ability and desire to promote, communicate, and implement company initiatives and process improvements to direct reports positively. Demonstrate aptitude to manage people and organize workloads. Perform any and all duties as assigned. Qualifications Minimum Willing to be flexible and work mornings, afternoons, evenings, nights as required. Willing and available to work weekends and holidays as needed. Effective written and oral communication skills. Ability to make intelligent decisions quickly. Capacity to handle stressful situations calmly and tactfully, making a positive impression on associates and customers. Possess abilities and skills for effective production, merchandising, and customer services related to the sale of merchandise. Understanding of all key components of department operations (managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.). Knowledge of applicable laws and regulations related to employment practices and OSHA compliance. Qualified and able to operate power machinery and work with various job tools (power jacks, box cutters, label guns, balers, compactors, etc.). Desired Grocery retail work experience and/or backup manager experience. Past work record reflects dependability and integrity. Benefits Wide range of healthcare coverage, including medical, dental, vision, and prescription plans. Flexible scheduling with paid time off, holiday pay, and sick leave based on eligibility and length of service. Emotional and financial support through Employee Assistance Program and free financial tools and coaching. Associate discounts on purchases, including food, travel, technology, and more. Up to $21,000 in tuition reimbursement over your career through continued education programs. Opportunities for growth through training programs and diverse career pathways. Participation in a 401(k) plan and/or Taft-Hartley pension fund where eligible. Group term life insurance eligibility based on location and other criteria. Potential bonus eligibility based on store performance. Associate discounts. In‐store and virtual health and wellness resources. #J-18808-Ljbffr Kroger