Hotel Night Auditor

Job Description

Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.

$16 hourly

• Process payments, generate invoices, and balance transactions at the end of each shift.
• Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.
• Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
• Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
• Respond to and resolve guest concerns promptly by working with the appropriate departments.

• Hospitality experience preferred but not required—applicants at all experience levels are welcome.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Strong customer service skills with a guest-focused approach.
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Proven customer service experience with a strong guest-focused mentality

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things Everhome Suites Amarillo West - Medical Center!