Product Owner

Role Description

The Product Owner drives product strategy and delivery for CompTIA's engineering portfolio, including the Optimizely commerce platform, SSO/identity services, and internal development tools. This role translates business needs into prioritized backlogs, aligns cross-functional stakeholders, and ensures engineering teams deliver maximum value.

• Own and maintain the product backlog for Optimizely DXP (Omni), SSO/identity, and other engineering projects, ensuring items are clearly defined, prioritized, and ready for development.
• Collaborate with Business Systems, Revenue Operations, and business stakeholders to gather, validate, and refine requirements before they enter engineering sprints.
• Define acceptance criteria for user stories and ensure the engineering team has sufficient context to deliver quality solutions.
• Prioritize work across multiple concurrent projects (Optimizely commerce, SSO, data platform integrations, internal tools) based on business value, technical dependencies, and organizational strategy.
• Attend and contribute to sprint planning, backlog refinement, and sprint reviews in partnership with the Scrum Master and engineering leads.
• Serve as a primary point of contact between engineering and business stakeholders for scope, timeline, and delivery questions.
• Coordinate with vendor partners to align external development work with internal priorities and architectural standards.
• Partner with QA to define test strategies and acceptance validation for features before release.
• Develop and communicate product roadmaps that align engineering capacity with business objectives across commerce, identity, certification, and data platform initiatives.
• Manage stakeholder expectations by providing transparent status updates, identifying risks early, and proposing trade-off options when scope or timeline conflicts arise.
• Work with the Director of Internal Systems Architecture to ensure product decisions align with enterprise architecture standards and long-term technical strategy.

Qualifications

• Strong understanding of Agile/Scrum methodologies with hands-on experience as a Product Owner or similar role.
• Experience with enterprise commerce platforms (Optimizely, Salesforce Commerce, or equivalent).
• Ability to translate complex business requirements into clear, actionable user stories with measurable acceptance criteria.
• Excellent stakeholder management and communication skills across technical and non-technical audiences.
• Experience working with distributed teams including offshore/vendor development partners.
• Proficiency with Jira, Azure DevOps, or similar work management tools for backlog and sprint management.
• Understanding of software development lifecycle, CI/CD practices, and release management.
• Data-driven decision making with ability to leverage delivery metrics to inform prioritization.
• Strong organizational skills with demonstrated ability to manage competing priorities across multiple concurrent projects.
• Experience with Microsoft Dynamics 365 ecosystem (CRM, F&O, Commerce) is a plus.
• Familiarity with .NET, Next.js, or modern web application architectures is a plus.
• Experience in a cross-functional technology organization supporting multiple product lines simultaneously.
• 2+ years of experience working with enterprise-scale web platforms or eCommerce system a plus.

Requirements

• 5+ years of experience in product ownership, product management, or business analysis roles within software development organizations.
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification preferred.

Benefits

• Health, Dental, and Vision Insurance & FSA/HSA Plans
• Performance bonus up to 15% of base salary
• Unlimited PTO & 15 Paid Holidays
• Flexible Schedules & Summer Hours
• 12 weeks of Paid Parental Leave
• Sponsored Costco or Sam’s Membership
• 401K Retirement Plan with 6% company match
• Spot Bonuses for going above & beyond
• Tuition Reimbursement
• Home Office Allowance
• Wellness Reimbursement
• Student Loan Repayment
• Broadband Stipend
• Expected compensation based on experience and qualifications – $124,000 – 135,000