Busser-FT/PT AM/PM Shifts-$13.00 per Hour Plus Tips - Hocking Hills Lodge & Conference Center

Job Description

Job Description

Hocking Hills Lodge and Conference Center located inside Hocking Hills State Park is seeking reliable candidates for Restaurant Server Assistant (Busser/Food Runner/Barback) positions!  Have one of the best views in Ohio while you help to provide our guests with welcoming & memorable dining experiences!

Hocking Hills Lodge and Conference Center is an 81-room lodge with 40 cabins, a full-service restaurant/lounge, and banquet facilities to accommodate up to 200 guests. More property information is available at  This is a great opportunity to participate in opening the newest of the State Park Lodges in Ohio this Fall!

Hocking Hills State Park is one of the most visited State Parks in the country requiring a level of attention to detail and service to meet the guest's expectations and experience. Must be available to work weekends and holidays.

• Join an exciting, team-building, and career-oriented work environment.
• For full-time candidates - full medical, dental, vision plan available after 60 days
• Pay Rate: $13.00 per Hour
• PTO after 1 year
• Holiday Pay (including your birthday!)
• 401(k) Retirement Savings Plan
• Room, food & retail discounts
• Ongoing Training and Career Development

Position Purpose: Serve as a support position for our guests, servers and floor management.

Essential Functions:

• Primary job duty is to clear and set up tables, assist servers with water and bread service, assist servers with pre-bussing tables, running food from kitchen to dining room & bar, assisting bartenders with washing glassware, etc.

• Assist restaurant servers and bartenders, when requested, by clearing dirty dishes and by pouring more water, coffee and tea for our guests.

• Keep the dining room and bar areas clean and organized.

• Assist floor managers by emptying bar trashes and doing restroom checks.

• Display professional attitude, demeanor and cooperation toward guests, peers and management. 

Workplace Duties: 

Complete all busser training processes. Take all necessary tests and complete a training checklist to reflect your training efforts.

Assist servers and managers by properly clearing and setting tables. See training guide and training procedures.

Know products/supplies are located to carry out this important duty.

Assist servers with pouring water/coffee/tea and clearing plates as requested by hosts or floor managers.

Follow shift set up and closing duties as posted and assigned. Check with manager to end shift.

Follow assigned and posted dishware/glassware stocking duties.

Provide bar assistance filling ice and emptying trash, in addition to restroom checks.

Assist floor managers with assigned and priority job duty assistance, such as carrying trays and tray jacks back to the kitchen area.

Learn all dining room table numbers and be able to communicate with the hosts about table locations.

Help maintain an efficient and professional dining room by assisting with quality service and hospitality standards.

Help maintain proper tabletop appearance and presentation standards.

Follow the cleaning check lists to maintain the dining room is in good repair and clean.

Assist with packaging and/or delivering to–go orders to bar area for guests.

When assigned, assist with cleaning any public areas that are not properly maintained, and check during each shift.

Handle glassware and dishware with a minimal and acceptable amount of breakage.

Keep the floor areas clear of debris and wipe up any spills.

Assist with rolling silverware to maintain proper stock levels.

Assist with any brunch table set up or tear down, as assigned.

Help deliver guest room service orders within hotel properties, where required, and in only appropriate situations regarding associate safety.

Qualifications:

The individual must possess the job knowledge, skills and abilities, as well as be able to explain and demonstrate that he or she can perform the essential functions of the job. This being with or without reasonable accommodation, using a combination of knowledge, skills and abilities.

Education: High School Diploma or GED preferred but not required.

Experience: Prior Busser position experience or full-service restaurant background preferred but not required.

Specific job knowledge, skills and abilities:

• Ability to read and speak basic English in order to read tickets and communicate with customers and other employees.

• Ability to exercise good judgment.

• Possess multi-tasking skills.

• Follow detailed instructions with minimal supervision at times.

• Communicate customer needs and complaints to management.

• Possess basic computational ability.

• Possess basic computer skills to be able to use POS system, when necessary.

Physical Requirements:

• Stand, sit, walk, climb, bend, crouch/stoop, twist and reach for extended periods of time.

• Must have moderate to high level of energy and physical stamina.

• Exert well-paced ability to reach other departments of the restaurant, kitchen and bar areas on a timely basis.

• Most work tasks are performed indoors. Temperature is moderate and controlled by restaurant/hotel environmental systems.

• Lift up to 30 lbs. above eye level and balance a food tray.

• Carry and balance a beverage tray.

• Lift up to 50 lbs. intermittently during workday.

• Ability and flexibility to work various shifts including nights, weekends, and holidays.

Appearance Guidelines: Hotel Department uniform is required. See Restaurant Department dress and appearance guidelines. Also, one must maintain a neat, clean and well-groomed appearance. 

About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.