Automotive Service Advisor

Overview Automotive Service Advisor role at Keffer Kia The base pay range for this role is $65,000.00/yr - $100,000.00/yr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Join our expanding service department if you have a proven track record of exceeding customer expectations and driving revenue in a fast-paced environment. As a Top Performing Automotive Service Advisor, you will be responsible for providing exceptional customer service, accurately documenting customer concerns, recommending necessary repairs, and ensuring that all work is completed to the highest quality standards. You will build trust with customers, maximize sales opportunities, and promote our service offerings. The ideal candidate will have a strong background in automotive service, a passion for delivering top-notch customer service, and a results-driven mindset. You should have excellent communication skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced, high-pressure environment. Responsibilities Provide exceptional customer service and accurately document customer concerns. Recommend necessary repairs and ensure work is completed to high quality standards. Build trust and rapport with customers, maximize sales opportunities, and promote service offerings. Collaborate effectively with customers and team members in a fast-paced service department. Qualifications Strong background in automotive service. Passion for delivering top-notch customer service. Results-driven mindset with excellent communication skills. Proactive problem-solving abilities and ability to thrive under pressure. Employment details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Motor Vehicle Manufacturing EEO statement: Keffer Kia is an equal opportunity employer. #J-18808-Ljbffr