Logistics Coordinator

Logistics Coordinator

Gourmet Home Products is a cutting-edge design house and a leading manufacturer of Houseware products, distinguished in the home industry as a company of quality, flexibility, and creativity since 2010. We specialize in Private Label business and carry a full line of our own stock merchandise. We work with many retailers nationwide serving all channels of distribution including Mid-Tier Department Stores, Specialty Stores, Discounters and Mass Merchants. No customer is too big or too small for Gourmet Home. Our private label programs consist of many of the top retailers in the Home industry. Our vertical operations are broad, offering a wide range of selections in almost every category. Gourmet Home designs, manufactures and delivers home products from basic core items to the latest trends.

Role Summary

The Logistics Coordinator manages the administrative side of inbound international shipments, from booking with our China teams through warehouse receiving and billing. This role maintains accurate shipment, import, and inventory records, supports customs documentation, adds new products and images to inventory sheets, and works with suppliers, internal teams, and logistics partners to make sure goods are received, recorded, stored, and billed correctly.

Responsibilities

Shipments and Imports

• Monitor inbound import shipments from suppliers and maintain current arrival schedules.
• Coordinate with the China office and China logistics teams to ensure effective product booking and shipment processes.
• Work with suppliers, freight forwarders, customs brokers, carriers, and warehouse personnel on delivery schedules, and resolve any issues that arise.
• Prepare, review, and organize commercial invoices, packing lists, bills of lading, customs documents, and receiving records.
• Verify shipment quantities, item details, and supporting documentation before and after receipt.
• Investigate and resolve shortages, overages, damages, delays, and documentation discrepancies.
• Respond to supplier inquiries about order status and shipment tracking, and communicate shipment status, exceptions, and required actions to relevant stakeholders.

Data Entry and Inventory

• Accurately enter and maintain shipments, receipts, and inventory adjustments in company systems, updating inventory levels promptly to reflect product availability.
• Add new items to inventory sheets, including product names, item numbers, descriptions, quantities, costs, locations, and other required details.
• Upload, insert, and maintain accurate product images in inventory sheets, ensuring each image matches the correct item record.
• Support inventory counts, reconciliations, and compliance reviews, and conduct regular audits of entered data to ensure accuracy and compliance with company standards.

Billing, Reporting, and Records

• Log shipment invoices for billing and verify that received purchase orders are billed accurately and promptly.
• Follow up on missing, delayed, or incorrect invoices with Purchasing, Finance, suppliers, and other relevant parties.
• Generate and distribute reports on order status, inventory, and supplier performance for management review.
• Maintain organized electronic and physical records of order data, supplier communications, and related documentation in accordance with company policies.
• Identify and implement process improvements to enhance the efficiency and accuracy of data entry and logistics operations.

Qualifications

• High school diploma or equivalent; an associate degree in logistics, supply chain, business administration, or a related field is preferred.
• Previous experience in logistics, import operations, warehouse administration, shipping and receiving, inventory control, or data entry.
• Working knowledge of import documentation and warehouse receiving processes.
• Proficiency in Microsoft Office (Excel, Word) and experience with inventory, warehouse management, or ERP systems.
• Experience maintaining inventory spreadsheets or product master data, including inserting images and creating complete, accurate item records.
• Strong analytical and problem-solving skills with keen attention to detail and data-entry accuracy.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to prioritize multiple shipments and meet time-sensitive deadlines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to work on-site in Manhattan, NY.

Core Competencies

• Documentation accuracy and record management
• Shipment tracking and problem resolution
• Inventory and receiving coordination
• Product image management and inventory-sheet maintenance
• Cross-functional and supplier communication
• Compliance awareness and confidentiality
• Time management and accountability

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short-term disability
• Critical illness insurance
• Accident insurance
• 401(k)
• Paid time off (vacation, sick leave, and holidays)
• Employee Assistance Program

The salary range for this position is $65,000 to $70,000 annually, contingent upon experience and expertise.