Website Manager

Website Manager Onsite - Minneapolis, MN

Bachman's is committed to creating a caring environment while inspiring a passion for bringing beauty to life. Are you a digital leader with both technical and project management expertise? Bachman's is looking for a Website Manager to lead the strategy, development, and performance of our websites and eCommerce platforms. In this role, you'll help create a seamless customer experience while partnering with teams across the organization to support business growth through innovative digital solutions. You'll oversee website technology, troubleshooting, enhancements, and daily operations while leading cross-functional projects from concept to launch. From advancing our vision for a unified One Bachmans.com experience to developing new digital tools and applications, you'll combine hands-on technical knowledge with strong project leadership to drive results and keep key initiatives moving forward.

Position Duties:

• Manage and maintain the content, design, and functionality of Bachmans.com and the company intranet.
• Coordinate website and intranet updates, including seasonal launches and promotional content.
• Ensure online content is accurate, current, and aligned with business goals.
• Troubleshoot and resolve website, intranet, and e-commerce platform issues.
• Work with IT and business teams to identify and address functionality or programming concerns.
• Monitor website performance and support a seamless user experience across digital platforms.
• Assist with the ongoing improvement and optimization of website and intranet systems
• Work with vendors to develop improvements to site functionality and add enhancements
• Sitecore and Horizontal management: daily troubleshooting and updating user permissions to reduce vendor expense
• Other duties as assigned

Qualifications:

• College degree in Information Systems/Tech
• Minimum of 5 years of experience managing websites with exposure to B2C and B2B eCommerce strategies to include:
• Optimizing the shopping journey to maximize the customer experience and sales conversion
• Knowledge of website and eCommerce best practices
• Experience using data to inform decision making
• Provide ongoing support, maintenance, troubleshooting, and issue resolution for the website
• Lead website and eCommerce projects, upgrades, and ongoing improvements while coordinating cross-functional stakeholders
• Passionate about the customer with a strong interest in understanding and driving user behavior
• Prior experience supporting, building and launching enterprise-level websites and digital commerce platforms
• Manage user access and permissions across web-based systems
• A working knowledge of website security, HTML, FTP clients, API integrations and CSS
• Coordinate with developers, vendors, and contractors to resolve issues and implement enhancements
• Strong teamwork capability and ability to influence others in the organization who are not direct reports
• Familiarity with hosting, CRM, and ERP platforms such as Sitecore, Shopify, HubSpot, NetSuite, and Order Cloud
• Excellent verbal and written communication skills
• Ability to understand new technologies and adapt and learn rapidly
• Ability to work independently and manage multiple priorities.

Benefits:

• Employee Discount
• Medical Insurance
• Dental Insurance
• Vision
• Life and AD&D
• Disability, Accident, Critical Illness Insurance
• 401(K)
• ID Watchdog
• Pet Insurance
• Wellness
• Employee Assistance Program (EAP)
• PTO
• Paid Holidays (6/year)

Schedule: Monday – Friday, Standard Business Hours. Will also serve as an on-call resource for website-related outages and urgent support needs. Compensation: $80-$100k Don't settle, come grow with us! Bachman's is an Equal Opportunity Employer