Intensive Care Coordinator

Intensive Care CoordinatorUnder the assigned CCS supervisor, the Intensive Care Coordinator provides community-based services to identified youth that are centered on Systems of Care and Wraparound services. CSSW plays a critical role in the community behavioral health service delivery system with the position ensuring that services are family-focused, youth-guided, individualized, strengths-focused and trauma-informed.Essential Duties and Responsibilities:Targets youth identified in Pathways program by State of Illinois, HealthCare and Family ServicesServes Pathways to Success eligible youth identified within CSS (Care Coordination) at Tier level CCSW (Care Coordination Services – High-Fidelity Wraparound) in line with the policies of programProvides service with an evidence-informed, structured approach to care coordination that adheres to procedures requirements regarding child and family engagement, individualized care planning, identifying and utilizing strengths and natural supports while completing fidelity measures/monitoringAssists in the integration of all services provided for the youth and family by serving as a central point of communications for service components in service deliveryCollaborates with youth and families to identify both informal and formal supports to develop a Plan of Care and a Crisis Prevention PlanThis position serves a caseload referred to Pathways to Success Tier level Wraparound.Caseloads vary based on referrals received and accepted servicesPositions require work in High Fidelity wraparound caseloads that are 10;1 with no more than 12 if there is identified need and approvalCompletes a strength-based assessment and required updates utilizing the IM CANS to identify both strengths and treatment target needsFacilitates and coordinates Child and Family Team Meetings (CFTM) at regular intervals, as required by policyCoordinates collaboration with all service providers to develop a comprehensive Plan of Care and Crisis Prevention PlanEnsures that care planning and decision-making processes uphold the values, preferences, beliefs, culture, and identity of the child, family, and their communityMonitors progress toward goal achievement and the indicators of success per care plan and revises the plan, as neededRegularly discusses progress toward goals with client and encourages client feedback and client ownership of outcomes on a regular basisImproves client access to crisis supports and appropriate home and community-based services to support behavioral health needsAssists team to adjust the Plan of Care, if movement toward goals is not happeningAssists team to adjust the Crisis Prevention Plan, as needed and at regular intervals per policyAdvocates for the youth and family, especially towards their needs being met in the least restrictive setting possibleImplements services to avoid use of unnecessary use of inpatient psychiatric hospitalization, residential treatment, and emergency roomsProvides active guidance/feedback during family contacts (i.e., during crisis interventions and other crisis stability events)Completes intakes per program needProvides transportation for clients within program guidelinesProvides training and education to caretakers where applicableMaintains highest ethical standards in keeping with professional affiliations and strength-oriented practicePlans and administers therapeutic interventions, when applicableMaintains comprehensive client fileProvides support as needed during crisis and follow up services and at times may respond to Mobile Crisis Services, if youth experiencing crisis is currently engaged in servicesRepresents agency at court hearings and attends required staffing meetingsAdheres to Evidence Based/Informed program (ARC)Adheres to the fidelity of Wraparound facilitation, per job training, for CSSW staffProvide Family Support Program (FSP) and Specialized Family Support Program (SFSP) as neededPerforms other related duties as assignedQualifications:Education: Bachelor's degree from an accredited university in psychology, social work, counseling, education or similarExperience: Two years of experience coordinating care including facilitating child and family team meetings and working with youth and families on a direct service level preferredOther: Valid driver's license and acceptable driving Record with OHU required levels of coverage for auto insurance · Ability to work varying hours, including evenings and weekends to accommodate family's needsRequired Skills:Strong collaborative, relationship building, and communication skills to effectively resolve problems, achieve goals, and meet deliverablesResilience and creativity towards engaging non-engaged family and supportsTime management skills and ability to consistently meet deadlinesKnowledge of the Illinois child welfare systems, including local resources and service providersExperience working with diverse populationsAttention to detailProficient computer skills including computer, keyboard, and Microsoft WindowsEffective verbal and written communication skills. Strong knowledge of spoken and written English, sufficient to obtain, provide, or exchange informationAbility to exercise discretion and ensure confidentialityAbility to handle stress well and effectively de-escalate crisesAbility to write routine reports and correspondenceAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to handle decisionsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to maintain mental and physical alertness and an appropriate level of energyDemonstrated ability to utilize analytical thinking and independently make decisionsPhysical Demands & Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee will drive an automobile in the local and regional area. Occasionally, travel is outside the local area.We Invest in You!Tuition assistance up to $2500 per year Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options Agency paid life up to $50K based on salary Voluntary Supplemental Life for Employee, Spouse, and Child(ren) Voluntary Legal Plans Agency paid long term after 1 year of employment Career ladders, professional development, and promotion opportunities Free LCSW and LCPC Supervision hours available in some locationsA Different Kind of EmployerOne Hope United is strong and ready to grow. Are you ready to grow with us?800+ talented professionals strong, serving 10,000 children and families in Illinois, and Florida Fiscally stable, $70 Million agency-- strong since 1895 Energetic leadership and a rich community of support One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify. In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.