Patient Services Coordinator - Children's Village

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0 | Shift: Day | Schedule: Monday - Friday, 9:00am - 6:00pm Position Summary The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. This role performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion. Responsibilities Updates patient information, provides any required forms to complete, and obtains signatures as necessary. Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate. Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such. Schedules transportation and/or interpreters for patients as needed. Verifies insurance eligibility as appropriate. Provides telephone coverage. Utilizes good customer service practices for all callers. Completes forms as requested. Responds to patient requests expeditiously, maintaining an efficient clinical flow. Contributes to professional communication with team members in order to convey important information relating to patient care, operations, or clinical needs. Maintains awareness of changes in protocols/procedures of the department; maintains competency on all applicable computer systems. Other duties as assigned. Requirements High School diploma or GED equivalent required. One year experience as a medical receptionist or other related field preferred. Knowledge of medical terminology preferred. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $19.51 - $28.08 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. #J-18808-Ljbffr