Intake Specialist Per Diem - Patient Registration Clayton

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve. Hours: every other weekend, afternoon shift 2:00pm-12:00pm or 3:00pm-11:00pm. Location: Emergency Department registration. Summary: This role ensures that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems, meeting departmental/organizational outcome targets for process accuracy and timeliness. Responsibilities: Ensure and verify key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Schedule all new and follow‑up patient appointments; attempt to reschedule cancellations whenever possible and communicate cancellations to providers as necessary. Complete and document all governmental, regulatory, financial, and contractual forms in accordance with procedure, ensuring documents are scanned/saved to the correct location and are legible. Utilize price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients. Meet departmental target for up‑front collections to include deposits, estimated amounts due, co‑pays, and/or prior balances. Actively participate in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors and making corrections; utilize system work queues daily to minimize errors. Education & Experience Requirements: High School Diploma or GED. Require at least two (2) years of customer service and/or clerical experience. Job Details: Legal Employer: NCHEALTH Entity: Johnston Health Organization Unit: Patient Registration – CL Work Type: Per Diem Standard Hours Per Week: 4.00 Salary Range: $18.84 – $26.77 per hour (Hiring Range) Work Assignment Type: Onsite Work Schedule: Rotating Location: US:NC:Clayton Exempt From Overtime: No Equal Opportunity Employer Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. If you need a reasonable accommodation to search or apply for a career opportunity, please email View email address on click.appcast.io. #J-18808-Ljbffr UNC REX Healthcare