Transcon Agent

Title : Transcon Agent

Location: Brisbane, CA

Pay Rate: $22-30.00/hr

Schedule: M-Fri 8:00am-5:00pm

This role supports the end-to-end coordination of domestic shipments, ensuring timely execution, accurate data entry, and a high level of customer service throughout the logistics process. The Transcon Agent will track and trace freight, communicate proactively with internal and external stakeholders, and ensure all operational, billing, and compliance requirements are met. This is a fast-paced, detail-oriented position ideal for someone who thrives in a dynamic supply chain environment and is driven to improve efficiency and customer outcomes.

Day to Day:

• Execute and track shipments to ensure on-time delivery and smooth process flow
• Maintain accurate operational data, billing, and financial records aligned to SOPs and KPIs
• Proactively communicate shipment status and resolve issues with customers and partners
• Complete client billing, invoice review, dispute resolution, and file closeout
• Ensure compliance with company policies, financial controls, and external regulations

Must Haves:

• Proficient in enterprise systems with strong data accuracy (10?key by touch)
• Able to work independently, prioritize effectively, and perform in a high?pressure environment
• Identifies process improvement opportunities and partners with leadership to implement solutions
• Strong knowledge of export compliance requirements with flexibility to meet overtime needs
• Financial background, whether in schooling or by trade

Plusses:

• Bachelor's degree in business or a related field

Consultants are eligible for a comprehensive benefits package including healthcare coverage (medical, dental, vision), and a 401(k)-retirement plan. For more information visit Premier Staffing & Consulting Services | Insight Global