Commercial Roofing Service Sales Representative/Estimator

Job Description

Job Description

ABOUT THE ROLE:

Executive Roofing Systems is looking for an experienced Commercial Roofing Service Sales Representative / Estimator to join our growing team. This is a key revenue generating role within our organization, responsible for managing customer relationships, responding to incoming opportunities, evaluating roofing needs, estimating repair and maintenance work, and ultimately selling the right solution to the customer.

This role owns the service sales process from initial opportunity through roof assessment, scope development, estimating, proposal, follow up, and close. The primary focus will be commercial roof repairs, leak related work, preventative maintenance, inspections, and recurring maintenance agreements.

We are looking for someone who understands commercial roofing, knows how to build relationships, follows up consistently, and takes ownership of their opportunities. Someone who can walk a roof, identify problems, develop practical solutions, communicate those solutions clearly to customers, and turn opportunities into long term relationships.

Executive Roofing is a family owned commercial roofing company serving New Jersey and the surrounding market. We are growing and building a professionally managed organization with strong people, clear processes, accountability, and opportunities for our team to grow with us.

WHAT YOU’LL OWN:

Business Development & New Opportunities:

• Generate new commercial roofing service, repair, and maintenance opportunities.
• Prospect and develop relationships with building owners, property managers, facility managers, and other commercial decision-makers.
• Build new relationships through outreach, networking, referrals, existing customer relationships, and other business development activities.
• Respond quickly and professionally to inbound leads and new customer inquiries.
• Identify opportunities for repairs, inspections, maintenance, and recurring service.
• Build and maintain a healthy pipeline of qualified opportunities.

Account Management & Customer Relationships:

• Manage and grow relationships with existing Executive Roofing customers.
• Serve as a trusted roofing resource and help customers proactively manage their roofing needs.
• Maintain consistent communication and follow up with key accounts.
• Identify additional service and repair opportunities across customer properties and portfolios.
• Build long-term relationships that generate repeat and recurring business.
• Represent Executive Roofing with responsiveness, professionalism, and a customer-first mindset.

Roof Inspections & Scope Development:

• Perform commercial roof inspections, service assessments, and site surveys.
• Evaluate existing roof systems, leak conditions, deficiencies, penetrations, drainage, details, and overall roof conditions.
• Identify immediate repair needs as well as longer term maintenance opportunities.
• Document field conditions with clear notes, measurements, and photos.
• Develop practical scopes of work based on roof conditions and customer needs.
• Recommend appropriate repair, maintenance, and preventative solutions.

Estimating & Proposal Development:

• Prepare accurate estimates for commercial roofing repairs, maintenance, and service work.
• Develop clear, professional, and complete scopes and proposals.
• Account for labor, materials, equipment, access, logistics, and other costs required to complete the work.
• Work with suppliers, manufacturers, subcontractors, and internal team members when additional pricing or technical information is required.
• Ensure pricing, scope, exclusions, and recommendations are accurate before proposals are released.

Sales, Follow Up & Closing:

• Present repair and maintenance recommendations clearly and professionally to customers.
• Follow up consistently on open estimates and proposals.
• Address customer questions, concerns, scope changes, and pricing discussions throughout the sales process.
• Maintain ownership of opportunities from initial lead through signed proposal.
• Work to convert one time repair customers into long term Executive Roofing relationships.
• Meet established sales, activity, pipeline, and revenue goals.

Preventative Maintenance Programs:

• Educate customers on the value of proactive roof inspections and preventative maintenance.
• Identify properties that would benefit from recurring roof maintenance.
• Develop and sell preventative maintenance agreements.
• Help customers create a proactive approach to extending roof life and reducing unexpected roofing issues.
• Grow recurring maintenance revenue and long term customer relationships.

CRM & Opportunity Management:

• Maintain accurate and current customer and opportunity information within the company CRM.
• Track leads, inspections, estimates, proposals, follow ups, sales activity, and pipeline status.
• Maintain organized photos, documentation, inspection findings, scopes, and customer communication.
• Keep opportunities moving through the sales process and ensure follow ups are completed on time.
• Provide visibility into pipeline activity, upcoming opportunities, and sales performance.

Handoff to Service & Operations:

• Own a complete and organized handoff of sold work to the Service and Operations teams.
• Clearly communicate scope, pricing assumptions, customer expectations, access requirements, materials, logistics, and other important job information.
• Ensure the team has the documentation and information needed to properly schedule and execute the work.
• Remain available as a customer and technical resource when scope questions arise.

WHAT WE’RE LOOKING FOR:

• Commercial roofing experience strongly preferred.
• Experience in commercial roofing sales, service, estimating, account management, or a similar customer facing roofing role.
• Strong knowledge of commercial roofing systems including TPO, EPDM, PVC, modified bitumen, BUR, coatings, shingles, and metal roofing.
• Understanding of commercial roof repairs, leak investigation, preventative maintenance, and common roof deficiencies.
• Ability to perform roof inspections and identify appropriate repair and maintenance solutions.
• Ability to develop scopes of work and estimate commercial roofing repairs.
• Strong sales and relationship-building skills.
• Comfortable prospecting and developing new business.
• Strong follow-up skills with the ability to move opportunities through the sales process.
• Professional and confident communicating with building owners, property managers, facility managers, and other decision makers.
• Customer focused with the ability to build long term relationships.
• Organized and able to manage multiple customers, estimates, proposals, follow ups, and priorities simultaneously.
• Comfortable using CRM systems, estimating tools, email, mobile applications, and other technology.
• Valid driver's license and ability to travel to customer properties and job sites throughout the market.

THE KIND OF PERSON THAT THRIVES HERE:

At Executive Roofing, how you work matters just as much as what you know.

• All In, All the Way: You take ownership of your customers and opportunities, follow through, and can be counted on to finish what you start.
• Stay Three Steps Ahead: You anticipate customer needs, follow ups, roofing issues, and potential opportunities before they become urgent.
• Find a Way Forward: You take initiative, solve problems, and figure things out when the answer is not immediately obvious.
• Make People Say Wow: You care about the experience you create for customers, coworkers, and partners and take pride in providing a level of service that represents Executive Roofing well.
• Be a Good Human: You lead with respect, integrity, and genuine care for others. You do the right thing, treat people well, and build relationships based on trust.

COMPENSATION & BENEFITS:

We offer a competitive compensation package designed to attract experienced commercial roofing sales professionals and reward strong performance.

• Competitive base salary based on experience.
• Commission and performance-based earning opportunities.
• Medical benefits.
• Paid time off and paid holidays.
• Company vehicle or vehicle allowance based on role requirements.
• Company-provided technology and tools.
• Professional development and manufacturer training opportunities.
• Opportunity for advancement as Executive Roofing continues to grow.

WHY EXECUTIVE ROOFING?

We are not looking to simply become a bigger roofing company. We are building a better one.

Our goal is to build one of New Jersey’s leading commercial roofing organizations with great people, strong systems, exceptional service, and a culture where people take ownership and have the opportunity to build meaningful careers.

For the right Service Sales Representative / Estimator, this is an opportunity to have a real impact on how we grow our service business, develop customer relationships, generate recurring revenue, and continue building the future of Executive Roofing Systems.

ABOUT EXECUTIVE ROOFING SYSTEMS:

Executive Roofing Systems is a family owned commercial roofing contractor serving building owners, property managers, facility managers, developers, and general contractors throughout New Jersey and the surrounding market.

We provide commercial roof repairs, preventative maintenance, inspections, reroofing, roof replacements, and new construction roofing. We believe in being there when it matters, providing honest guidance, communicating clearly, and building long term relationships with the customers we serve.

Executive Roofing Systems is an Equal Opportunity Employer.