Multi-Line Representative - State Farm Agent Team Member
Ngoc Phung - State Farm Agent
Benefits:
- Simple IRA
- Hiring bonus
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
About our Agency:
I opened my agency in 2016 and currently lead a team of four. My State Farm journey began in college when I worked part‑time as a team member before building my career as a personal banker and eventually returning to open my own agency. Outside of work, I'm a parent of two young children and enjoy animals, plants, being outdoors, and relaxing with my family.
Our agency offers health benefits, a Simple IRA, paid holidays, vacation time, and a strong commitment to work‑life balance. We want our team members to have the opportunity to grow professionally, maximize their earning potential, and enjoy a rewarding long‑term career.
Our culture is straightforward, respectful, and drama‑free. We get along well, work together to provide great service, and stay focused on achieving our goals. I'm looking for someone who is sincere, patient, considerate, and team-oriented, with the motivation to help our agency grow while reaching their own professional and financial goals.
Location Address:
Santa Ana, CA 92703
At Ngoc Phung - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow‑up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast‑paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
- Bilingual Vietnamese preferred.
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