Employee benefits account manager

Brystra is a fast-growing employee benefits insurance brokerage in our 10th year and has become one of the largest independent agencies in Southern California. At Brystra, we’re dedicated to delivering tailored employee benefits solutions that help our clients protect what matters most—their people. With a strong reputation built on trust, service, and results, we’re looking for a highly motivated Insurance Account Manager to join our team and help manage client accounts with professionalism, accuracy, and insight. This is a high-performance culture of people who like to push the industry forward and not settle for business-as-usual. If you're tired of feeling like your efforts of going above and beyond your peers aren't recognized, this will be a great new home for your career! Your ideas and innovations are welcome and encouraged here! We are a 100% digital enrollment agency (paperless and tech-first model). We specialize in white collar firm clients and 100% of our clients use online enrollment technology across a wide variety of platforms like Ease, Employee Navigator, Rippling, Paycom, Paylocity, ADP, TriNet, etc. Role Description This is a full-time remote role for an Employee Benefits Account Manager. The Employee Benefits Account Manager will be responsible for managing client accounts and ensuring client satisfaction. Daily tasks include preparing and presenting quotes and proposals, handling client inquiries, and offering insights on plan analytics. The role also involves collaborating with carriers to optimize revenue and cost savings. Serve as the main point of contact for client benefit programs and day-to-day service needs. Coordinate with insurance carriers and benefits platforms to ensure seamless enrollments, renewals, and eligibility updates. Prepare and deliver presentations, proposals, and plan comparisons. Utilize Excel (pivot tables, VLOOKUP, formulas) to analyze data and deliver reports to clients and internal stakeholders. Work with multiple benefits administration platforms (e.g., Employee Navigator, Ease, Paycom, ADP, Paylocity) to support client onboarding and maintenance. Stay up to date with industry trends, carrier updates, and compliance requirements. Support open enrollment planning, execution, and post-enrollment follow-up. Qualifications 10+ years of professional work experience, with at least 5 years in employee benefits insurance. Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and formula-based analysis. Experience using at least one leading benefits administration system (Ease, Employee Navigator, Paycom, ADP, Paylocity, etc.). Comfortable with AI tools like ChatGPT or Claude, bonus points for familiarity with Artifacts. Strong written and verbal communication skills, we mean really strong, this is critical. Excellent attention to detail and client service mindset. Client relationship management and customer service skills Experience in preparing quotes and proposals Analytical skills and the ability to provide insights on plan performance Ability to work independently and remotely Experience in the insurance or employee benefits industry is a must. We Offer Competitive salary and benefits package Professional development and training opportunities A collaborative, supportive team environment Opportunities for growth within a growing company Ability to work remotely Unlimited PTO Summer Fridays off (June and July) Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the role to View email address on click.appcast.io Compensation targets for this role 65-75k junior 90-110k senior Our Commitment to Equity & Inclusion At Brystra, we believe that real innovation happens when people feel respected, empowered, and included. We are committed to building a diverse, equitable, and inclusive workplace where all employees and candidates feel a sense of belonging. We welcome applicants of all backgrounds, and we do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, national origin, disability status, veteran status, or any other characteristic protected by law. We also recognize that not everyone meets 100% of the qualifications. If you’re excited about this opportunity but your experience doesn’t perfectly align, we still encourage you to apply. We’d love to hear from you. Thank you for considering this position. #J-18808-Ljbffr