Sales Administrator

At Project Better Energy, we’re on a mission to make renewable energy accessible to everyone. We take pride in specialising in all elements of green technology, being the home of Project Solar UK, Project EV, Project CÜRV . Through working together, our goal is to achieve a carbon net-zero, eco-friendly future by providing high-quality products and services.

Are you an organised, customer-focused professional with a passion for delivering excellent service? We are looking for an experienced Sales Administrator to join our team. You will manage customer enquiries, process orders, prepare quotations, and maintain accurate records while delivering excellent customer service.

Working closely with customers and the sales team, you will build strong relationships, provide administrative support, and contribute to business growth through an organised and professional approach.

Why Project Better Energy?

• Salary: £26,437 per annum
• Monday – Friday 40 hours per week
• Location: Unit 1 Lakes Court, Lancaster Park, Newborough Road, Needwood, Burton upon Trent, Burton-on-Trent DE13 9PD
• 25 days holiday plus bank holidays

Employee Benefits:

• Employee Assistance Programme (EAP) – Confidential support for your wellbeing, including counselling and financial advice.
• MetLife GP24 – Medical support anytime, anywhere
• Exclusive Discount Platform (PowerPerks)– Save on retail, travel, entertainment, and more.
• Cycle to Work Scheme – Stay fit and reduce your carbon footprint while saving on a new bike.
• Learning Management System (LMS) – Access tools and training to support your career progression and personal development.
• Apprenticeship Programmes – Open to all employees looking to upskill or retrain, with tailored pathways to support your long-term development.
• Pension Salary Exchange Pension scheme – Investing in your future with a solid retirement plan Helping you save efficiently for the future.
• Daintree Wealth Management (1-2-1 Financial Guidance) - Support with budgeting, saving, pensions, investments, and long-term planning
• Enhanced Maternity Leave – Supporting you and your family through life’s important moments.
• Free Eye Tests – Keeping your vision and health in focus.
• Private Health Care – Option to have access to comprehensive health coverage for peace of mind (at the employees own expense)

Key Responsibilities:

• Respond to customer enquiries by phone and email.
• Build and maintain positive customer relationships.
• Process customer orders using Sage 200.
• Prepare and send customer quotations via PandaDoc.
• Support the sales team with administrative tasks.
• Maintain accurate customer and sales records.
• Work closely with the field sales team to achieve targets.
• Stay up to date with EV industry developments.
• Use Excel and Word to support daily operations.
• Resolve customer queries and provide effective solutions.
• Adapt to changing priorities and support team success.

Essential Skills & Experience

• Strong customer service and relationship-building skills.
• Passion for the EV industry and sustainability.
• Friendly, approachable, and professional.
• Proficient in Microsoft Excel and Word; CRM experience desirable.
• Quick learner with the ability to adapt to new systems.
• Well-organised with strong time management skills.
• Able to work effectively in a fast-paced environment.
• Calm and professional under pressure.

At Project Better Energy, we value diversity of thought, background and experience. We are committed to fair and inclusive recruitment practices and welcome applications from all suitably qualified candidates. All hiring decisions are made on merit and capability