Dental Scheduler

Dental Scheduler

Crescent Community Health Center

1 Positions

ID: 995

Posted On 10/26/2026

Job Overview

Job Purpose:

• The Dental Scheduler at Crescent Community Health Center is responsible for managing and coordinating dental appointments, ensuring efficient scheduling and optimal patient flow. This role is crucial in maintaining high levels of patient satisfaction and operational efficiency within the dental department.

Key Responsibilities:

• Schedule and confirm dental appointments, ensuring optimal utilization of dental staff and resources.

• Coordinate with dental professionals to manage their calendars and availability.

• Communicate effectively with patients regarding appointment details, rescheduling, and cancellations.

• Maintain accurate and up-to-date records of patient appointments and interactions.

• Address patient inquiries and concerns related to scheduling, providing exceptional customer service.

• Collaborate with other departments to ensure seamless patient care and service delivery.

• Assist in the development and implementation of scheduling policies and procedures to improve efficiency.

• Monitor and report on scheduling metrics and patient flow to identify areas for improvement.

Required Education:

• High school diploma or equivalent required.

• Additional certification or coursework in healthcare administration or dental office management is preferred.

Required Experience:

• Minimum of 1-2 years of experience in a dental office or healthcare setting.

• Experience with scheduling and managing patient appointments.

• Familiarity with dental insurance processes and patient billing.

Required Skills and Abilities:

• Strong organizational skills with the ability to manage multiple tasks efficiently.

• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.

• Proficiency in using dental scheduling software and electronic health records.

• Ability to maintain confidentiality and adhere to HIPAA regulations.

• Customer service-oriented with a friendly and professional demeanor.

• Detail-oriented with strong problem-solving abilities.

• Ability to work collaboratively in a team environment.

Primary Contact

1687968942012

Carol Caldwell

Director of Human Capital & Culture,

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Phone

Phone

Phone

Fax

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Email

False

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False

Job Details

Categories

Customer Service

Health Care

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$18 - $20 per hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid Sick Leave

PTO (Paid Time Off)

Paid Holidays

Tuition Reimbursement

Qualifications

Education

High School/GED

Experience

1-2 Years

Company ID

947

Job REQ #

995

# Positions

1

Start Date

20261026

End Date

20261130

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Crescent Community Health Center

About the Company

Crescent Community Health Center is a local medical and dental clinic providing basic (primary) medical and oral health care. Our doctors, dentists, nurse practitioners, dental hygienists and other staff offer high-quality and affordable care to anyone needing a medical and/or dental home. Our philosophy is to make the patient the center of care and a partner in treatment. The cost of our services for uninsured patients are figured on a sliding fee scale and discounted based upon the household income and size. We serve individuals and families who are uninsured, underinsured and those with various types of insurance. Patients from any area are welcomed to our practice.