ERP System Analyst

Job Description

Job Description

Be Part of Something Essential at Kent Elastomer Products!

Do you take pride in quality work and want to make a real difference? Kent Elastomer Products (KEP) is seeking a motivated individual who wants to make a meaningful impact while growing with our organization.

Why KEP is a Great Place to Work:

Competitive Pay & Benefits: We offer a generous benefits package including Medical, Dental, Vision, Life Insurance, STD, LTD, 401k and more!

Stability & Growth: This is a full-time role focused on ERP implementation and support, with the opportunity to continue growing with the company as business needs evolve.

Supportive Work Environment: We value our employees and provide a clean, safe & engaging work environment. Our company values are important to us and are shown in our policies, procedures, and environment.

• Do the Right Thing
• Be Collaborative
• Raise the Bar
• Be Kind
• Do What You Say
• You Matter

Make a Difference: You'll take pride in knowing your work supports the medical field, food service industry and several other diverse sectors.

The Role: ERP Systems Analyst 

Kent Elastomer is seeking an ERP Systems Analyst to help support the implementation and ongoing use of our Infor ERP system. This position will work closely with department leaders, end users, IT resources, and implementation partners to help make sure the system supports our day-to-day manufacturing and business needs.

This role will assist with process review, system setup, testing, training, data cleanup, reporting, and user support. The right person will be comfortable working with both people and systems, asking good questions, documenting what is needed, and helping the company move away from manual or spreadsheet-driven processes where possible.

Responsibilities

ERP Implementation & Support

• Help support the implementation and rollout of Infor ERP modules.
• Work with department leaders to understand current processes and document future process needs.
• Look for ways to simplify, standardize, and improve workflows using the ERP system.
• Assist with ERP project tasks, timelines, testing, follow-up items, and issue resolution.
• Support system setup, validation, and user acceptance testing.
• Track open issues, risks, and action items during implementation.

Business Analysis

• Meet with employees and leaders from different areas of the business to gather system and process needs.
• Help translate business needs into practical ERP solutions.
• Review workflows and recommend improvements that help with accuracy, efficiency, and visibility.
• Create and maintain process notes, procedures, training documents, and other system documentation.

Data Management

• Assist with data cleanup, review, testing, and migration activities.
• Help maintain accurate master data, including customers, vendors, inventory, bills of material, routings, and related ERP records.
• Assist with reports, dashboards, and other tools that help users better understand the information in the system.

Training & Change Management

• Help prepare user guides, training materials, and standard work instructions.
• Assist with training sessions and hands-on support for employees learning the system.
• Provide support after go-live by helping users troubleshoot questions and issues.
• Encourage consistent ERP use and help employees understand the benefits of using the system correctly.

Continuous Improvement

• Review system use and look for opportunities to make the ERP system more useful for the business.
• Support future ERP upgrades, integrations, and system improvements.
• Work with different departments to improve processes and data accuracy.
• Participate in improvement projects tied to manufacturing, inventory, planning, purchasing, customer service, and related business areas.

Work Environment & Travel

• This position follows a hybrid work schedule, allowing a combination of on-site and remote work based on business needs and project requirements.
• Regular travel between KEP facilities, including Kent, Mogadore, and Winesburg, is required to support ERP implementation activities, training, process reviews, and stakeholder collaboration.
• The successful candidate must be comfortable working with employees at all levels of the organization, from front-line operators to department managers and executive leadership.

Requirements

Education & Experience

• Bachelor's degree in Business, Information Systems, Supply Chain, Operations Management, Computer Science, or related field preferred.
• Two to five years of experience with ERP systems, business systems, manufacturing operations, supply chain, or process improvement.
• Manufacturing background preferred.
• Infor ERP experience highly preferred.

Knowledge, Skills & Abilities

• Good analytical and problem-solving skills
• Ability to understand and map business processes
• Advanced Microsoft Excel skills
• Ability to manage multiple priorities and deadlines
• Ability to effectively train and support end users with varying levels of technical proficiency
• Clear, professional communication
• High integrity and discretion
• Experience with Traction (EOS) is a plus

Ready to Launch Your Career at KEP?

We are an equal opportunity employer and value diversity at our company. Apply today and become part of a winning team!