Certified Medical Assistant OR Physician Office Specialist

Job Summary:

Provide patient care in outpatient physician practice under the direction of the practicing MD, MLP or RN. Responsible for staging patients in preparation to see providers. Update all patient medications in the medication history at each visit. Perform patient related tasks as directed by practice providers. Facilitate the timely communication of clinical advice to patients electronically or by phone as directed by practice providers. Ensure all needed medical records are available to care teams and providers prior to patient's office visit. Coordinate with other team members to provide exceptional patient service. Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice. The Medical Assistant should be proficient with HPP (the practice management software) and eClinical Works (the EHR).

Minimum Qualifications:

Education: High school diploma or equivalent.

Experience: Completion of an accredited Medical Assistant Training Program.Prefer 1 year of clinical experience.

Licensure/Certification: Current Certified Medical Assistant Certification from a certifying board approved by the Board of Medical Examiners. Must have a current American Heart Association BLS for Healthcare Provider Card.

Primary Source Verification (if applicable):N/A

Knowledge/Skills: Strong patient-centered focus. Effective verbal and written communication skills. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Record vital signs, patient�s chief complaint, performing ekg, etc. on all patients at every visit according to practice protocols. Phlebotomy skills preferred. Basic skill with computer keyboard, data entry functions and various software programs, e.g, Word and Internet applications. Knowledge in area of medical terminology. Basic skills with computer keyboard, data entry functions and various software programs i.e.: Word and Internet applications. Clear verbal and written communication skills as well as customer service excellence.

Other: Administer medications, injections and immunizations under supervision of RN, APP or MD

Contacts: Constant interaction with internal and external customers to include (but not limited to) patients, families, physicians, employees and visitors.

Physician Office Specialist Job Summary:

The Physician Office Specialist should be knowledgeable and flexible in performing any major function within a physician practice. These activities include but are not limited to receptionist duties, charge posting, closing end of day, pre-certifications, maintaining medical records, performing Medical Assistant (MA) duties, and training other staff for the above functions. Must have a current American Heart Association BLS for Healthcare Provider Card before providing direct patient care. Coordinate with other care team members to provide exceptional patient service.

Minimum Qualifications:

Education: High school diploma or equivalent and 2 years experience Or associates degree and one year experience.

Experience: Prefer 1 year MA experience.

Licensure/Certification: Certified Medical Assistant preferred.

Primary Source Verification: N/A

Knowledge/Skills: Efficient data entry skills, pleasant interpersonal skills, ability to sort and file, ability to balance charges, payments, deposits at end of day. Additionally, flexibility and versatility are a must. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Strong patient-centered focus. Effective verbal and written communications skills. Ability to work as part of a clinical team. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction.

Other:

Contacts:

Physicians, coworkers, and patients, involves dealing with ill/injured people and servicing a population from birth to end of life.

Work Demands/Environment:

May require long periods of sitting or standing, some stooping, bending and stretching. Hearing must be in range of phones. Intermittent standing. Intermittent walking. Intermittent sitting. May require lifting or moving items up to 50 lbs. Intermittent lifting/moving patients. Intermittent use of finger/hand dexterity. Frequent reaching with hands/arms. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal medical office environment. Ability to read and comprehend. May be required to take call and/or work weekends/holidays based on the needs of the department. Work may be interrupted frequently and potential for extended hours and a variable schedule