Remote Travel Coordinator

Charlotte, North Carolina, United States We require a remote Travel Coordinator to provide premier customer service to clients. The travel industry continues to grow and to supply the demand, we are currently seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities. Duties & Responsibilities Communicate with prospective clients to assess travel needs, preferences, and desired budget Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements Book travel arrangements, collect payments and associated fees, and obtain required documentation Prepare all pre-departure itineraries and handle any travel-related conflicts in a timely manner Maintain professional relationships with all travel vendors, clients, and tour operators. Qualifications & Skills Excellent written and oral communication skills in English Familiarization with all social media platforms, Zoom, and Google Suite (preferred) Detail-oriented with strong organizational skills Exceptional problem-solving and interpersonal skills Fast learner with the ability to operate various computer applications and software programs (preferred) Ability to multi-task and prioritize tasks with proficiency and have an entrepreneurial mindset Education and Experience Requirements 2+ years of customer service experience (preferred) High school diploma or GED (required) Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred) Experience working as a travel agent (a plus) Have Laptop/Smartphone & Internet Access Health insurance provided by ASTA (premiums may apply) Flexible hours Part-Time or Full-Time available Travel Discounts Full Training Program Professional Development Supportive work environment We are an equal opportunity employer. #J-18808-Ljbffr