Relationship Banker Business Specialist

Position Overview As a Relationship Banker Business Specialist within PNC’s Retail Banking organization, you will be based in Fort Walton Beach, FL. PNC is a collaborative and supportive in‑office company that encourages employees to thrive. The role requires the ability to foster an inclusive workplace culture, deliver a best‑in‑class customer experience, and build relationships across a broad range of ecosystem partners. This position does not offer sponsorship for employment visas or participation in STEM OPT. Job Description Acquires and expands share of wallet for consumer and business banking opportunities under $2MM in sales revenue. Leads proactive lead generation and appointment setting both inside and outside the branch. Delivers a differentiated client experience from acquisition through onboarding and servicing. Leverages knowledge of bank products and services to grow share of wallet and attract new households. Generates quality referrals to ecosystem partners and maximizes business results using tools and protocols. Develops ecosystem leadership as a center of influence, working with partners such as PNCWM, PNC Private Bank, Business Banking and Mortgage. Distinguishes the client experience with advanced conversation skills and tailored solutions across deposits, lending, cash management, payments and investing. Advocates for clients and prospects within PNC, identifying trends and unique needs across product, support, operations and other departments. Collaborates with branch teams to identify consumer and business banking opportunities and follow up on independent opportunities. Creates client loyalty and grows share of wallet through lobby engagement, education on technology and resource, and problem resolution. Manages risk through adherence to all policies and procedures with sound judgment and heightened scrutiny to avoid loss. Participates in daily branch operations to ensure efficient and accurate completion of tasks. Qualifications Successful candidates must demonstrate the following skills, competencies, work experience, education, and certifications/licensures required to be successful in this position. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Banking Products Business Acumen Customer Experience Management Digital Awareness Effective Communications Managing Multiple Priorities Matrix Management Prospecting Selling Understanding Customer #J-18808-Ljbffr