Office Services Coordinator

Office Services Coordinator

River Bend Administration is seeking a skilled, highly motivated, and results focused individual to join the organization as an Office Services Coordinator. The Office Services Coordinator provides front-office presence and office administrative support in a private office environment where visitor and caller activity is generally limited to scheduled meetings, occasional guests, and office vendors. The role helps ensure a professional, organized, and welcoming environment for employees, guests, and vendors. The Office Services Coordinator works closely with and supports the Executive Assistant CEO with general administrative tasks, event coordination, office management responsibilities, and routine operational details that help ensure smooth daily office operations. The position is intended to add front-desk and administrative capacity while complementing existing executive support responsibilities.

River Bend Administration is an affiliate of River Bend Holdings, a private family trust company serving the trust administration needs of the Walton family. We are a family-led organization, supporting multiple generations of Sam & Helen Walton's family. This is an exciting time to be part of this world class team.

Key Responsibilities

• Provide front-office coverage in a private office environment, greeting scheduled visitors, occasional guests, and office vendors and directing them appropriately.
• Support the Executive Assistant CEO with general administrative tasks, event coordination, meeting preparation, meeting logistics, and office management responsibilities.
• Order and maintain office supplies, groceries, beverages, snacks, and breakroom inventory; keep the kitchen and common areas stocked, clean, and organized.
• Process incoming mail, including opening, scanning, saving locally, uploading to the appropriate location, routing or distributing as needed, and filing original paper documents when required.
• Prepare certified mail and coordinate post office mailing needs as directed.
• Coordinate express mail services, including FedEx origination, receipt, reconciliation, and invoice review or approval routing.
• Support copying, faxing, scanning, filing, document organization, and other routine administrative tasks.
• Coordinate local signature, delivery, and document-handling errands as requested.
• Coordinate vendor and facilities support and related office maintenance needs.
• Assist with maintaining and filing annual registrations as directed.
• Deliver excellent customer service and maintain a professional, positive, and helpful attitude.

Skills Needed

• Front desk and administrative support
• Communication and interpersonal skills
• Customer service orientation
• Attention to detail and organization
• Time management and multitasking
• Proficiency in Microsoft Office

Qualifications Required for Success

• High school diploma or equivalent.
• Minimum of 2 years of experience in an administrative or office support role.
• Ability to sit or stand for extended periods and occasionally lift up to 25 pounds.
• Professional demeanor with strong customer service skills.
• Effective team player with strong interpersonal skills.
• Attention to detail and strong organizational abilities.
• Demonstrated ability to manage records and filing.
• Familiarity with office procedures and basic document management.

Personal Attributes That Support Success

• Demonstrates discretion, integrity, and expertise while serving as a trusted advisor to principals and colleagues.
• Collaborates respectfully and effectively with others, contributing to a supportive, team-oriented environment.
• Approaches challenges with curiosity, bold thinking, and a commitment to continuous learning and innovation.
• Maintains a strong focus on results, consistently exercising sound judgment and decision-making.
• Brings a visionary mindset, planning strategically for the future with imagination and insight.
• Committed to excellence and actively engages with others to accomplish shared goals.

Work Environment and Physical Demands

The physical demands and work environment described here are representative of those required to successfully perform the essential functions of this position. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Reasonable accommodation will be made, provided they do not pose an undue hardship to the company.

Work is generally performed in a standard office or remote office environment. Duties typically require sitting for long periods; prolonged use of a computer, phone, and other standard office productivity equipment; participating in meetings, communicating by phone, video, and email; and occasional movement within the office or between meeting locations. Occasional lifting of boxes, files, or paperwork may be required. The role is not normally subject to extreme environmental conditions or unusual physical demands.

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may change based on business needs.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement, background check, credit check, drug screen and verification of being fully vaccinated for compliance with applicable company COVID-19 policies subject to any applicable exemption. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.

River Bend Holdings is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disabilities, veteran status, or any other status protected by the laws or regulations in the locations where we operate.