Associate Wholesale Operations Analyst

Job Description - Associate Wholesale Operations Analyst (26001C3) Job Description Associate Wholesale Operations Analyst - 26001C3 Description Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry and our community. As an Associate Wholesale Operations Analyst you will work closely with internal and external customers to satisfy specific requirements. Assist in the creation of new and maintenance of existing truck rack account data in SAP and in the various terminal automation systems. Provide continuous support to customers and consumers in a prompt, professional, and confidential manner. Escalate issues to a higher level analyst, when necessary, to resolve. At Valero, we are committed to advancing the future of energy through innovation, ingenuity and unmatched execution. You can help achieve this goal if you can: Manage customer and carrier master data in SAP, including new account setup, maintenance, updates, deletions, loading privileges, and account inactivations to ensure accurate and uninterrupted business operations. Maintain customer loading and terminal access data across SAP and related systems, including verification of carrier insurance, carrier access agreements, and loading authorizations. Investigate, resolve, and communicate billing, loading, account, and data-related issues with customers, carriers, terminal personnel, and internal stakeholders to ensure timely resolution and customer satisfaction. Collaborate with cross-functional departments, including Sales, Credit, Billing, Tax, Product Supply & Distribution, and Accounting, to research issues, resolve discrepancies, and support operational processes. Monitor data integrity and system accuracy by reviewing error reports, correcting data inconsistencies, and ensuring continuous processing and invoicing through SAP. Maintain compliance and documentation requirements by retaining electronic records, processing requests in accordance with company policies, Sarbanes-Oxley requirements, and established guidelines. Support customer service and operational excellence initiatives by managing customer inquiries, administering website portal access, preparing management reports, escalating complex issues, and participating in process improvement activities. This position is salaried nonexempt status, which means you are eligible for overtime pay. Qualifications Able and willing to work on-site, in-person at the Valero San Antonio location, required. High School Diploma or GED required. No experience required. Preferred Requirements: Bachelors or higher level degree - in business or related field preferred. 1 year of related customer service experience preferred. Experience in the transportation fuels industry preferred. Experience using SAP and/or Impromptu systems preferred. Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits: Competitive Pay and Annual Bonus Program 100% match on 401(K) up to 7%, with immediate vesting Company-sponsored Pension Plan Comprehensive Healthcare and Wellness Programs Onsite Employee and Family Wellness Centers (Physician & Pediatrician) Onsite Pharmacy State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities Onsite cafeteria open for breakfast and lunch Sprawling campus with walking paths and access to biking trails Benefits described above are highlights only, subject to an employee’s eligibility and work location. Position level and salary will be commensurate with qualifications and experience. Valero's employees and team-focused culture drive our success. We’re invested in our dedicated workforce through a comprehensive, customizable benefits package, while supporting a caring culture that delivers a rewarding work environment built on teamwork, excellence and career growth. To explore the ways we build a stronger team, visit Valero.com/Careers . Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran or any other status protected by applicable federal, state or local laws. Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites. Job: Marketing & Supply/Wholesale/Trading/Transportation #J-18808-Ljbffr Valero Energy