Customer Service Specialist at Greenlight Atlanta, GA
Greenlight
Overview Customer Service Specialist job at Greenlight. Atlanta, GA. Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. We are seeking a Customer Support Specialist to help us continue to provide outstanding support to our customers. You will assist customers over the phone and email with any issues or questions regarding the Greenlight card and mobile application. The successful Customer Support Specialist will be passionate about helping customers and ensuring they are satisfied after every customer support interaction. This role will report to the Customer Service Manager. Who you are Professional, confident, and resourceful Someone who can be a creative problem-solver while troubleshooting customer issues Patient and kind while addressing customer questions and concerns An active listener who can demonstrate genuine empathy to our customers Responsible and able to self-manage (work from home) Proficiency in multitasking and maintaining accountability for meeting daily productivity goals Able to quickly learn about Greenlight’s products, services and policies What you will be doing Provide support over the phone and email to address customer questions or problems regarding use of the Greenlight card or registration Actively listen to customers to confirm and clarify information and diffuse potential escalations Build strong relationships with Greenlight colleagues and effectively relay product feedback to the product and engineering teams Focus on efficiency and speed while ensuring that customer satisfaction remains the top priority Effectively utilize software and internal tools to navigate customer accounts and solve issues Continuously engage in training and other learning opportunities to expand knowledge of the company, product and role Adhere to all company policies and procedures What you should bring High School Diploma or equivalent Exceptional customer service, active listening, and verbal and written communication skills Proficiency with software, ideally CRM software, and strong typing skills Shift This position will require nights and weekends. The schedule may vary depending on business needs. Hiring shifts will be 10:00 am to 9:00 pm on weekdays and weekends Customer Support Specialist is a hybrid role, which requires 1-2 days in office per month Equal opportunity employer statement: Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr Greenlight
$17.5 - $18 per hour
...company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader. Location: 3400 Cumberland Blvd SE. Atlanta , GA 30339 Schedule: 8:30am-5pm MON-FRI (WEEKENDS OFF) Pay: $17.50-18hr DOE Benefits:...Suggested$15.5 - $16.5 per hour
...Bassett is seeking empathetic and detail-oriented Customer Service Representatives to join its remote team. This... ...Service Representative (Communication Specialist) Employer: Gallagher Bassett Location: Remote (Atlanta, GA-based) Pay: $15.50–$16.50 per hour Job Type:...SuggestedHourly payPermanent employmentFull timeContract workRemote workHome officeFlexible hours- ## Customer Care Associate II - USABlueBook- Atlanta, GAApplylocations: Atlanta-GA-UStime type: Full timeposted on: Posted Todayjob requisition id: R26002293Preferred Qualifications • Previous customer service experience. • Bilingual in English and Spanish. Career Level...Suggested
$133.2k - $174.8k
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...– Remote Live Chat Support Representative job at CityGreen Services. Atlanta, GA. This is a remote position. Position: Live Chat Support Representative... ...CityGreen Services is seeking a highly motivated and customer-focused individual to join our team as a Live Chat Support...SuggestedHourly payWork at officeRemote workFlexible hoursNight shiftWeekend work- ...Fabletics location at Lenox Square in Atlanta, GA! What makes this job FAB? Join our... ...shopping experience! You will empower our customers to seamlessly connect their online and... ...never via messaging apps or other calling services. Offers are merit-based, communicated...Part timeWork experience placementFlexible hoursAfternoon shift
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$158.95k - $220k
...Rare Neurology Medical Account Specialist (MS) The Rare Neurology Medical Account... ...Regional Science Managers) to address customer needs and market dynamics. The MS also... ...: Field Based Location: Atlanta South (Metro), GA Discover your role: Engage...Local area$158.95k - $220k
...The Rare Neurology Medical Account Specialist (MS) engages Neurology specialists and... ...Regional Science Managers) to address customer needs and market dynamics. The MS also... ...: ~ Field Based ~ Location: Atlanta South (Metro), GA Discover your role: ~ Engage Rare...Local area- ...is a tech-enabled retirement services platform serving small- to mid... ...Services (PFS) is a pension specialist founded by the principle that... ...role is based in our Duluth, GA location and follows a hybrid... ...to those located in or around Atlanta, GA who are able to commute...Local areaFlexible hours
$80 per hour
...Corporate Sales Executive to cover the Atlanta, GA geography. In this role, you are to... ...deep executive level relationships with customers across a range of segments, therapeutic... ...contracting to developing solutions and services. Drive, create and negotiate complex contract...Contract workRemote workShift work- Customer Care Team Manager - Atlanta, GA Position Summary The Manager of the Customer Care Team leads and develops a high-performing team of customer service representatives. This role requires a strong focus on customer satisfaction, team motivation, effective communication...Visa sponsorshipWork visaMonday to FridayShift workWeekend work
$95.68k - $143.52k
...Computed Tomography Sales Consultant - Atlanta, GA Territory At Bayer we're visionaries,... ...leveraging territory knowledge, strong customer relationships, and consultative expertise... ...Radiology ecosystem (including suites, OEMs, service hubs, radiologists, and system...- Seasonal Retail Store Associate - Lenox Square, 6584, Atlanta, GA We are seeking a Seasonal Store Associate who is passionate about creating the future of retail and providing an exceptional customer experience. Key Responsibilities and Attributes Creators - You seek...Part timeSeasonal workFlexible hoursAfternoon shift
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- ...by your side. Together, you'll help our customers get the high-quality gear they need to make... ...our new store opening on Krog St. in Atlanta, GA. You will provide leadership support and... ...enthusiasts who provide exceptional customer service. You have a customer first mindset, and...Part timeFlexible hoursShift workAfternoon shift
- ...Hi Role: Technical Analyst Location: Atlanta, GA - 5 days - Onsite Contract job Must have tech skills: SQL, data modeling, informatica power center Job description: Key Responsibilities # Data Requirements & Mapping...Contract work
$35k
...and Travel Requirements: Successful hire will be based in the Atlanta, GA area Up to 20% travel within the U.S. Salary Range: $35,000... ...accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable...Work experience placementVisa sponsorshipWork visa- ...Description Candidate must be local to GA Location : Atlanta, GA (Onsite), Duration : 3+ Months Contract Summary: The Service Desk Analyst will work with a team of... ...efficient Maintain exceptional customer service posture at ALL TIMES Document...Contract workWork experience placementLocal areaRemote workShift work
$2,241 per week
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...Registered Nurse (RN) | Case Manager Location: Atlanta, GA Agency: SkyBridge Healthcare Pay: Competitive weekly pay (inquire for details) Contract Duration: 13 Weeks Start Date: ASAP About the Position TravelNurseSource is working with SkyBridge...Weekly payFull timeContract workImmediate startRelocation package$2,009 per week
...Nurse (RN) | Case Manager Location: Atlanta, GA Agency: OneStaff Medical Pay:... ...of our amazing OneStaff Recruiting Specialists for more details. **Equal Opportunity... ...or internal. Our core principles about customer service, dedication, hard work, and still...Hourly payFull timeContract workTemporary workWork experience placementWork at officeImmediate startFlexible hoursShift work$1,817 - $2,014 per week
...Registered Nurse (RN) | Case Manager Location: Atlanta, GA Agency: LRS Healthcare Pay: $1,817 to $2,014 per week Shift... ...Benefits: ~ Health, Dental, and Vision Insurance ~ Customized Housing Options ~ Life and Disability Insurance ~401(k) with...Full timeContract workImmediate startFlexible hoursShift work$2,787 per week
...Registered Nurse (RN) | Case Manager Location: Atlanta, GA Agency: FlexCare Pay: $2,787 per week Shift Information: Days - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position TravelNurseSource is working...Full timeContract workImmediate startShift work$1,868 - $2,088 per week
...Registered Nurse (RN) | Case Manager Location: Atlanta, GA Agency: Prime Time Healthcare Pay: $1,868 to $2,088 per week... ...18 years of recruiting expertise, we pride ourselves on customer service and employee retention. So you are not just a number when working...Full timeContract workTemporary workPart timeSummer workImmediate startShift workRotating shift$2,375 per week
...Registered Nurse (RN) | Case Manager Location: Atlanta, GA Agency: Mindlance Health Pay: $2,375 per week Shift Information... ..., balance, inclusion and diversity in the work and in the services that we do. With our proven track record and as a recognized...Full timeContract workLocal areaShift workWeekend work$1,868 - $2,088 per week
...Registered Nurse (RN) | Case Manager Location: Atlanta, GA Agency: Prime Time Healthcare Pay: $1,868 to $2,088 per week Shift Information: Rotating - 5 days x 8 hours Start Date: ASAP About the Role: Prime Time Healthcare is seeking a Case...Full timeContract workSummer workImmediate startShift workRotating shift$2,787 per week
...Registered Nurse (RN) | Case Manager Location: Atlanta, GA Agency: FlexCare Pay: $2,787 per week Shift Information: Days - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position Position Details Profession...Full timeContract workImmediate startShift work
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