Warehouse Customer Service Rep
$21 per hourManpower Inc
Our client, a leading organization in the logistics and supply chain industry, is seeking a Customer Service Logistics Coordinator to join their team. As a Customer Service Logistics Coordinator , you will be part of the Customer Support Department supporting the logistics and operations team. The ideal candidate will have excellent communication skills, attention to detail, and a proactive approach to problem-solving, which will align successfully in the organization.
Job Title: Customer Service Logistics Coordinator Location: Carson, CA Pay Range: $21.00 P/H Shift: Monday to Friday 7am-3:30pm What's the Job?- Provide support to customer accounts by addressing their needs and requests promptly and professionally.
- Coordinate the logistical processing of customer orders, working closely with vendors, warehouse, and shipping teams.
- Prepare shipping documents such as labels, compliance labels, and Bills of Lading (BOLs).
- Maintain accurate customer records by updating account information regularly.
- Resolve product or service issues by identifying the cause, explaining solutions, and following up to ensure resolution.
- Ability to use Warehouse Management Systems (WMS) effectively.
- Proficiency in Microsoft Office, internet, and web-based applications.
- Accurate typing and data entry skills, with the ability to generate routine reports.
- Strong communication skills, including professional phone and email manners.
- High school diploma or GED; prior experience in customer service, warehousing, shipping, or receiving is a plus.
- Opportunity to work in a dynamic and supportive environment.
- Gain valuable experience in logistics and customer service operations.
- Collaborate with a diverse and inclusive team.
- Develop professional skills and grow your career.
- Be part of a company committed to safety and employee well-being.
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
$23 per hour
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