Commercial Insurance Compliance Coordinator (Remote

Job Description

Job Summary

Seeking an experienced Commercial Insurance Compliance Coordinator to support certificate processing, contractual compliance review, and commercial lines servicing functions within a remote operations environment. This role will focus heavily on reviewing insurance requirements, managing Certificates of Insurance (COIs), interpreting policy language, and ensuring compliance across a diverse commercial portfolio.

The ideal candidate will possess strong commercial insurance knowledge, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced remote setting while collaborating with clients, carriers, and internal teams.
Responsibilities

• Review contracts, leases, subcontractor agreements, vendor agreements, and related documents to identify insurance requirements and compliance obligations.
• Issue and manage Certificates of Insurance (COIs), endorsements, and supporting documentation accurately and efficiently.
• Track certificate renewals, expirations, outstanding compliance items, and follow-up requests.
• Verify policy coverage and endorsements against contractual insurance requirements.
• Interpret insurance policy language and communicate coverage details clearly to clients, carriers, and internal teams.
• Process and maintain ACORD forms and related compliance documentation.
• Ensure compliance with carrier guidelines, contractual obligations, and industry regulations.
• Maintain compliance data through agency management software, Excel, and related systems.
• Partner with Account Managers, Producers, Carriers, and Clients to resolve discrepancies and obtain required documentation.
• Maintain organized electronic records and audit-ready files.
• Stay current on commercial insurance regulations, certificate requirements, and industry best practices.
• Identify opportunities to improve operational workflows, efficiency, and quality control procedures.

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license.
• High school diploma or GED required; equivalent insurance industry experience considered.
• 8+ years of commercial insurance experience with a strong concentration in COI processing and compliance management.
• Strong working knowledge of ACORD forms, certificate workflows, and compliance processes.
• Experience with agency management systems such as Applied EPIC and cloud-based insurance platforms.
• Advanced understanding of commercial insurance coverages including:
  
  • General Liability
  • Commercial Property
  • Commercial Auto
  • Workers' Compensation
  • Garage Dealers
  • Inland Marine
  • Disability / Paid Family Leave
• Strong understanding of contractual risk transfer and insurance policy interpretation.
• Ability to review and analyze insurance requirements within legal agreements and contracts.
• Advanced understanding of:
  
  • Primary & Non-Contributory wording
  • Waiver of Subrogation
  • Additional Insured endorsements
  • Blanket Additional Insured wording
  • Ongoing vs. Completed Operations
  • Per Project Aggregate requirements
  • Notice of Cancellation requirements
  • C-105.2 and DB-120.1 forms
• Experience reviewing insurance requirements for:
  
  • Commercial leases
  • Contractor/Subcontractor agreements
  • Vendor and supplier contracts
  • Additional contractual agreements
• Knowledge of ACORD 855 (Construction Addendum) and New York Labor Law / Action-Over exposure is highly preferred.
• Experience supporting construction, real estate, manufacturing, or contractor-focused accounts strongly preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a remote work environment.
• Self-motivated with the ability to work independently and collaboratively.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-TM1