Systems Administrator I

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email View email address on click.appcast.io As System Administrator I at Kapitus, you will be responsible for helping our company scale through the effective use of Microsoft 365 services. This will help Kapitus continue to help small business owners get access to capital so they can make payroll during tough times, scale to meet market demands, and make large purchases to scale their operations. This role is a blend of strategy and tactical execution that will give you endless opportunities to take on new responsibilities, learn new skills, and mentor others. Your teammates will be distributed between NY, VA, CA and Chennai. What you will do: Support the organization-wide rollout of single sign-on (SSO) and automated user provisioning, ensuring secure and auditable access to fintech platforms and financial data systems. Build and maintain automation to manage cloud infrastructure, server instances, and on-premise networks in alignment with financial industry compliance standards (e.g., SOC 2, PCI-DSS). Drive continuous enhancement and administration of Microsoft 365 products to support regulated workflows and internal collaboration. Support an organization-wide file migration to OneDrive and SharePoint, ensuring data governance and retention policies meet regulatory requirements. Enhance our Unified Endpoint Management (UEM) strategy and Mobile Device Management (MDM) practices to protect sensitive financial data across all endpoints. Contribute to and maintain a living knowledgebase of technical documentation, runbooks, and incident response procedures. Help define and measure KPIs to communicate and maintain the health of critical financial services and infrastructure. Serve as an escalation point for Microsoft 365 and core infrastructure-related SEV1 and SEV2 incidents, coordinating with security and compliance teams as needed. Support identity and access management (IAM) initiatives, including role-based access control (RBAC) for internal financial applications. Assist in vulnerability assessments and patch management cycles to maintain a secure technology environment. What we're looking for: Bachelor's degree in Information Technology, Computer Science, or equivalent work experience. Minimum 4+ years' experience working with Microsoft 365, SaaS, PaaS, and cloud environments. Experience supporting and managing cloud data centers and personal computer infrastructure within a regulated or security-conscious environment. MCSE or Enterprise Administrator Expert certification (required); security-focused certifications such as CompTIA Security+ or AZ-500 are a strong plus. Familiarity with fintech or financial services compliance frameworks (e.g., SOC 2, PCI-DSS, FFIEC) is highly desirable. Experience with AWS, Azure, or GCP cloud platforms; background with Atlassian products is a plus. Proficiency in scripting and automation (PowerShell, Python, or Bash) to streamline infrastructure management. Knowledge of networking fundamentals, firewalls, VPNs, and zero-trust security principles. Strong problem-solving skills with the ability to work under pressure in a high-stakes financial environment. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. An empathetic, collaborative, and customer-focused mindset — you genuinely care about the end-user experience. Ability to learn new technology quickly and a demonstrated commitment to continuous skill development. High attention to detail and a security-first approach to all tasks. Kapitus Total Rewards Package Includes: Competitive Base Salary Range of $64,100-$102,900 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience. Annual Incentive Compensation Eligibility – Up to 10% annually Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life. Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses. Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being. 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense. Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events. Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones. Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work. LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts. Financial services such as LegalShield. Relaxation and stress management tools. Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life. Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy. Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities. Paid Time Off and Sick Time. Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.