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Sparrow Server

Hersha Hospitality Management

Sparrow Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain Restaurant Manager Banquet Manager

Your Focus

  • Take food and beverage orders and place orders in the point of service system.
  • Ensure overall guest satisfaction.
  • Set and clear tables in dining areas.
  • Stock service stations with items such as ice, napkins, or straws.
  • Pick up orders from food preparation areas and ensure food is prepared accordingly.
  • Prepare guest check and if appropriate complete payment transaction.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience required or equivalent training.
  • Knowledge of POS systems.
  • TIPS certification preferred.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

Source: HHM Hotels

Hersha Hospitality Management
Vacancy posted 22 hours ago
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