Branch Manager

Crescent Electric Supply Co.

Grand Rapids, MI

# Branch ManagerApplylocations: Grand Rapids MItime type: Full timeposted on: Posted Yesterdayjob requisition id: R7611As a Branch Manager at Crescent Electric, you will be responsible for the day-to-day leadership and operational performance of the branch, ensuring efficient operations, strong customer service, and effective execution of the inside sales function. In this role, you will oversee warehouse operations, delivery logistics, and inside sales teams while partnering closely with the regional sales organization to support customer growth and account development.**PRIMARY DUTIES:****Sales & Customer Relationship Management*** Partner with Sales leadership to align on sales targets for Inside Sales execution.* Drive profitable sales growth through strategic planning and execution.* Oversee the execution of the inside sales strategy, pricing, and customer support.* Build and maintain strong relationships with electrical contractors, industrial customers, OEMs, and other stakeholders.* Partner with outside sales teams to develop new business and expand existing accounts.* Assist with account development and make support calls on customers as necessary.* Resolve customer issues and ensure exceptional service.* Provide market and customer insight to the AVP for the annual business plan.* Stay abreast of current markets served, industry trends, new products, market prices, customers, vendors and competitors.* Establish and maintain a regular business review cadence with key supplier partners to evaluate performance, assess market trends, and align on new product launches and promotional strategies.* Provide superior customer service and support company goals and objectives using the Company’s Value Added Services.* Effectively partner with the Pricing Team to be competitive with current market levels while attaining necessary margin and profit goals.**Leadership Duties:*** Lead, mentor, and develop branch staff, including inside sales, counter sales, warehouse, and delivery teams.* Create a culture focused on safety, accountability, collaboration, and customer service.* Conduct coaching, performance evaluations and pay recommendations* Ensure all positions are staffed by qualified and trained personnel* Carry out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws.* Provide management and guidance for all work performed in the branch including: branch purchasing, pricing, quotations, contract review, and warehouse activities and/or other staff who are responsible for these functions or areas.* Perform training analysis by function and implement plans to bridge gaps.* Attend branch/company meetings and events as required. Overnight travel may be necessary* Collaborate on product promotions, training, and inventory strategy.* Ensure proper stock levels of core electrical distribution products in partnership with the Purchasing Team (e.g., wire/cable, lighting, switchgear, distribution equipment, controls).* Perform other duties as assigned or requested.**Operational Management*** Ensure compliance with company policies and safety standards.* Assist with corporate audits as necessary.* Retain and safeguard all company assets and records as required by executive/corporate management and policies.* Ensure Crescent’s Business System standard processes are installed and executed at branch.**Cross Functional Partnerships:*** Provide backup support for branch drivers to ensure timely customer deliveries.* Deliver counter service support to assist customers and maintain service levels during peak or staffing gaps.* Partner with Real Estate to identify, escalate, and resolve facility-related issues, including building repairs, maintenance needs, and safety concerns* Collaborate with Supply Chain and Purchasing to maintain appropriate inventory levels, support product availability, and address vendor-related issues or service concerns.* Work closely with Accounting and Finance to facilitate customer credit approvals, monitor credit limits, and proactively address payment delinquencies or billing discrepancies.* Serve as a key liaison across functions to communicate branch-level needs, ensuring alignment and responsiveness from internal partners - escalating unresolved issues through appropriate channels while maintaining visibility and accountability for outcomes.* Build and maintain effective working relationships with internal support teams to ensure compliance with company processes while addressing customer and operational challenges.**Financial Management*** Manage the branch budget and goals, including revenue targets, margins, operating expenses, and profitability.* Develop annual business plans, budgets, and sales forecasts.* Analyze performance metrics and implement corrective actions where needed.* Ensure adherence to pricing strategy, credit policies, and cash management procedures.**QUALIFICATIONS:****Education & Experience*** Bachelor’s degree in business, operations, supply chain, or related field preferred—but equivalent industry experience is highly valued.* 5+ years of experience in electrical wholesale distribution or related industry.* Prior leadership or branch management experience strongly preferred.* Experience working within ISO-compliant environments, including adherence to documented standards, audit readiness, and continuous improvement processes.**Certificates & Licenses*** Valid driver’s license required.* Ability obtain and maintain forklift certification.* Ability to obtain DOT Medical Certificate may be required in some locations.**PHYSICAL DEMANDS:*** Occasional standing required. Often walking and sitting, the use of hands/fingers, reaching with hands and arms, and stooping, kneeling, crouching or crawling.* Often lifting up to 50 lbs. is required.* Ability to travel and visit customer sites and travel through assigned territory and attend company and vendor activities and events which will require overnight stay.* May be required to work more than 40 hours per week.#LI-CECE**Total Rewards and Benefits**Crescent Electric's compensation package includes an array of top-tier benefit options, including:* Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.* Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.* Excused Absence time off and Paid Time Off (PTO).* Company-paid holidays.* Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.* Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.**Family Owned. Culture of Quality. Opportunities to Advance.**Crescent is transforming and we are on a **mission** to power the communities we serve through teamwork and relentless customer focus. We have a **vision** of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...**together.**Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact View email address on click.appcast.io
J-18808-Ljbffr Crescent Electric Supply Co.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Branch Manager in Grand Rapids, MI vacancy

Branch Manager
...culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Grand Rapids, MI at the Knapps Corner branch. Job Profile PNC is...
Suggested
Full time
Temporary work
Part time
Work experience placement
Work at office
Shift work
PNC
Grand Rapids, MI
1 day ago
Branch Manager
...Join Mercantile Bank as a Full-Time Branch Manager at the Forest Hills Branch and take your career to new heights in a dynamic onsite environment. This role offers the opportunity to lead a dedicated team while fostering a customer‑centric culture that emphasizes problem...
Suggested
Full time
Apprenticeship
Flexible hours
Mercantile Bank
Grand Rapids, MI
1 day ago
Branch Manager
...S&K Building Services is seeking an experienced Branch Manager to lead operations and inspire a high‑performing team. This is a key leadership role in a dynamic environment focused on service excellence, team development, and customer satisfaction. About the Role We're...
Suggested
Weekly pay
Work at office
S&K Building Services Inc
Grand Rapids, MI
6 days ago
Branch Manager
$75k
...Overview We’re the Industry Leader Because of Leaders Like You. When you’re an Orkin Branch Manager, you’re the leader cultivating a team to deliver top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Branch Manager...
Suggested
Relocation
Rollins
Grand Rapids, MI
1 day ago
Branch Manager
## Branch ManagerApplylocations: Grand Rapids MItime type: Full timeposted on: Posted Yesterdayjob requisition id: R7611As a Branch Manager at Crescent Electric, you will be responsible for the day-to-day leadership and operational performance of the branch, ensuring efficient...
Suggested
Contract work
Temporary work
For contractors
Local area
Flexible hours
Night shift
Crescent Electric Supply
Grand Rapids, MI
3 days ago
Assistant Branch Manager
$23.44 per hour
...Assistant Branch Manager Location: Wyoming, MI Starting Pay: $23.44/hour We’re looking for a driven professional with retail/service leadership experience who is ready to launch their career to the next level. As an Assistant Branch Manager, you’ll combine hands‑on leadership...
Temporary work
Casual work
Flexible hours
Shift work
Day shift
Arbor Financial Credit Union
Wyoming, MI
4 days ago
Business Development Manager (Remote) Build a 6-Figure+ Legacy- Grand Rapids, MI
$1,000 - $5,000 per month
...uncapped, 6-figure+ earning potential? S.H.A.R.E. Community Development Corp (SCDC) is seeking a rare breed of Business Development Manager to join our mission in a true partner-like capacity. We are transforming the real estate landscape by making it possible for...
Remote job
Full time
Share Community Development Corp Scdc Houston
Grand Rapids, MI
1 day ago
Area Supervisor
...for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy...
Work at office
Local area
Immediate start
Shift work
Weekend work
Afternoon shift
Ross Stores, Inc.
Grandville, MI
1 day ago
District Manager
...Company: Empire Hospitality Group Position: District Manager Location: Multiple locations within designated district Job Type: Full-time Description: Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service...
Full time
Subway
Grandville, MI
1 day ago
Area Manager
...Job Description The Area Manage r is responsible for the management and development of a group of Retail Service Merchandisers/Lead Merchandisers, and for representing the company, our clients, and our customers by effectively supervising and managing project work...
Hourly pay
Work at office
Acosta
Grand Rapids, MI
5 days ago
Area Manager
...Area Manager Grand Rapids, MI - Grand Rapids, MI 49504 Overview Level Management Position Type Full Time Job Shift Any Education Level High School Travel Percentage Road Warrior Description Incumbents are responsible for the overall performance of the restaurants...
Hourly pay
Full time
Local area
Shift work
Big Boy Restaurants
Grand Rapids, MI
1 day ago
Regional Manager
$72k - $180k
...Regional Manager - Automotive Floorplan Services Great Lakes Region About Westlake Flooring Westlake Financial Services is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring...
Live in
Local area
Flexible hours
Westlake Services
Grand Rapids, MI
4 days ago
Regional Manager
...in a fast-paced, multi-location, diverse business function environment. Join us as a Regional Manager and take the lead in shaping the success of multiple branches! You'll drive growth, boost efficiency, and inspire teams while ensuring top-notch customer...
Work at office
Etna Shared Services
Grand Rapids, MI
5 days ago
Area Manager
$93.3k - $158.6k
...Area Manager Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With...
Minimum wage
Full time
Temporary work
Part time
Work experience placement
Local area
Bridgestone
Grand Rapids, MI
5 days ago
Business Development Manager - Grand Rapids, MI
...Business Development Manager – Remote Opportunity with S . H . A . R . E . Community Development Corp (SCDC) Are you a motivated, well-connected individual ready to launch a rewarding career in business development? SHARE Community Development Corp (SCDC...
Remote job
Full time
Immediate start
Visa sponsorship
Work visa
Flexible hours
Share Community Development Corp Scdc Houston
Grand Rapids, MI
1 day ago
District Manager
...imaginative sweet indulgence brand in the world! As we grow our brand and community of Insomniacs, we are seeking to add a skilled District Manager to drive the performance success for 10-14 of our city and campus adjacent stores in the Michigan market. In this role, our DM’s...
Hourly pay
Part time
Night shift
Insomnia Cookies
Grand Rapids, MI
1 day ago
Senior Account Manager-Commercial Lines
...LOCATION : Grand Rapids, MI, this role requires being in the office 5 days a week WHAT YOU’LL DO: In this Senior Client Manager role, you will be responsible for processing (during non-renewal periods) applications, policies, endorsements, binders, certificates...
Hourly pay
Full time
Work at office
Local area
Epic Brokers
Grand Rapids, MI
1 day ago
Regional Security Operations Manager
$47k
...A leading security company in Michigan is hiring an Operations Manager to oversee security contracts and lead site supervisors. The ideal candidate has prior supervisory experience and a Bachelor's degree in Criminal Justice or Business Administration. Responsibilities...
Full time
Contract work
DK Security
Grand Rapids, MI
4 days ago
Regional Director of Sales
...Lead with Vision. Drive Hospitality Excellence. Lodgco Hospitality is a dynamic and growing hotel management company dedicated to providing exceptional service and memorable experiences to our guests. With a portfolio of diverse properties, we pride ourselves on our commitment...
Full time
Local area
Monday to Friday
Lodgco Hospitality
Grand Rapids, MI
3 days ago
Business Development Manager
...focused business based in the Western United States. The company’s leadership has decades of experience in gaming, having launched and managed multiple brands through both brick-and-mortar retail stores and online channels. After successfully growing and selling its...
Full time
eFunStar
Wyoming, MI
2 days ago
Business Development Manager
$100k
...and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...
Local area
Slice Merchant Services
East Grand Rapids, MI
5 days ago
Business Development Manager
$65k
...IPEx Business Development Manager Job Description STATUS : Full-time, Exempt DEPARTMENT : Institute for Professional Excellence LOCATION : Grand Rapids, W.A. Lettinga Campus REPORTS TO : Executive Director, IPEx SALARY : $65,000 Who You Are: As a Business Development Manager...
Full time
Davenport University
Grand Rapids, MI
4 days ago
Business Development Manager
...products in the Military & Aerospace market Own key account development and sales responsibilities for selected customers Develop and manage key program and sales opportunities in assigned territory Coordinate cross‑functionally with Sales, Program Managers, Applications...
Rotational program
Full time
Temporary work
Flexible hours
Amphenol
Grand Rapids, MI
2 days ago
Business Development Manager
$120k - $170k
...term growth as the business expands its North American footprint. Job Details Position Summary: We are seeking a Business Development Manager to lead the commercial growth of an innovative biological crop technology portfolio throughout the United States. This individual...
Seasonal work
Local area
Remote work
Jobot
Wyoming, MI
2 days ago
Trade Marketing Manager
...Trade Marketing Manager Are you a strategic, results-driven Trade Marketing expert ready to take trade spend optimization to the next level?Our client is looking for a highly analytical and proactive Trade Marketing Manager to develop and execute data-driven trade...
Temporary work
Remote work
INCPG
Grand Rapids, MI
5 days ago
Area Supervisor
Area Supervisor Primary Location: Michigan-Kent-Grandville-Grandville Marketplace MI Work Locations: Grandville Marketplace MI 4615 Canal Ave Sw Grandville 49418 Job: Area Supervisor Schedule: Regular Standard Job Type: Full-time Job Posting: May 4, 20...
Full time
Ross Stores
Grandville, MI
3 days ago
Branch Supervisor
Position Purpose/Summary Responsible for assisting the Branch Manager in the everyday functioning of the library. This includes personnel, public interaction, programming, facility management and administrative duties. Work is performed with latitude in the exercise of...
City of Springfield Human Resources
Forest Hills, MI
2 days ago
Business Development Manager (Mid or Senior Level)
...WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager in Michigan! This individual will be responsible for business development efforts and brand strategy within a specified territory....
Remote job
Full time
Work at office
Work visa
Flexible hours
Berkshire Hathaway Homestate Companies
Grand Rapids, MI
1 day ago
Business Development Manager
...machine capabilities from award through production. Cultivate deep-rooted relationships with procurement, engineering, and commodity managers to ensure G.A. Richards Group remains the "first call" for both new programs and current production issues. Lead long-term...
Work at office
G.A. Richards Group
Grand Rapids, MI
2 days ago
Business Development Executive
$35k
...Responsibilities Secure no less than 3 new Dealer Pitches with GM/Owner each week Present and close in zoom demos to dealership management / stakeholders Close +$35k/mo in incremental new business each month Leverage provided market data to show/explain opportunities...
Local area
Flexible hours
Advance Local
Grand Rapids, MI
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Branch Manager. Be the first to apply!