Tier 1 Support Agent — 24/7, Fast‑paced CX (Hybrid/Remote)
Remote
PadSplit is seeking a support agent to join our Customer Experience team. You’ll be the frontline for PadSplit Members, handling inquiries across calls and emails with empathy and precision.
You’ll troubleshoot membership, billing, and property questions, log detailed cases in Zendesk, and escalate when needed. The role emphasizes high-quality, timely resolutions and adherence to SOPs in a fast-paced remote environment.
#J-18808-LjbffrVacancy posted 7 hours ago
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